Senior Commercial Loan Operations Specialist

CCU • Lake Forest, IL

5d • Hybrid

About The Position

Are you a detail-driven professional who thrives in a fast-paced financial environment? We’re looking for a Senior Commercial Loan Operations Specialist to play a key role in supporting and servicing our commercial lending portfolio. This position blends precision, collaboration, and problem-solving, perfect for someone who enjoys working behind the scenes to ensure everything runs smoothly. Location/Schedule: Hybrid schedule with up to 3 days/week at our corporate office in Lake Forest, IL. Local Northern IL/Southeast WI candidates only!

Requirements

• High School Diploma or GED (Associate’s degree preferred)
• 4+ years of experience in commercial loan documentation
• Strong proficiency in Microsoft Office and ability to navigate multiple systems
• LaserPro experience is a must!
• Exceptional attention to detail, organizational, and problem-solving skills
• Strong time management and multitasking abilities
• Clear and professional communication skills

Nice To Haves

• Experience with platforms like nCino, DNA, Nautilus, DocuSign, or Adobe Sign is a plus!

Responsibilities

• Process & prepare loan documentation for new and renewed commercial loans with precision and compliance in mind
• Review loan terms and details (rates, collateral, covenants, guarantees) to ensure everything is accurate and aligned
• Coordinate loan closings and fundings, partnering with loan officers and settlement agents
• Build and maintain complete loan files, ensuring all documentation is current and audit-ready
• Onboard loans into core systems and manage documentation across platforms
• Track and resolve exceptions, ensuring collateral and documentation requirements are met
• Handle loan servicing tasks, including payments, payoffs, reversals, and ACH transactions
• Support reporting and audits, including Board and compliance reports
• Stay current on regulatory requirements to maintain portfolio quality
• Collaborate across departments and contribute to team training and special projects
• Serve as a trusted resource by responding to member inquiries with professionalism and care

Benefits

• Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire.
• You will be eligible to participate in the 401(k) savings plan at any time.
• You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.
• For more information about benefit offerings, please visit our careers page: https://www.myconsumers.org/about/what-we-do/careers
• We offer a collaborative culture, competitive benefits, and opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 251-500 employees