Senior Commercial Loan Administrator

NBT Bank•Williamsville, NY

21h•$31 - $41

About The Position

The Senior Commercial Loan Administrator provides ongoing customer service and documentation support, acting as the Relationship Managers’ liaison on assigned commercial accounts, providing professional and superior service to external and internal customers to ensure data accuracy, avoid losses and reduce undue risk. The Senior Commercial Loan Administrator is responsible to handle complex loans by providing expert level review and analysis of the transaction structure, determining pertinent information to gather from a variety of sources, coordinate preparation and review of loan documentation, and ensure bank policy and regulatory compliance. Acts as the line of business Compliance Coordinator for the region, responsible for communicating existing and new compliance regulations as well as policies and procedures to the Commercial Loan Administrators and Region Commercial employees. Serves as a mentor for newly hired Commercial Loan Administrators. The position must have extensive knowledge of the commercial lending process in order to handle specialty product portfolios, larger more complex relationships and the ability to work independently with minimal supervision. Education and Experience: Associates or Bachelor’s degree in Business or Accounting preferred, or equivalent combination of education and relevant work experience. 4 years relevant experience in Commercial Lending required.

Requirements

4 years relevant experience in Commercial Lending required.
Strong listening and communication skills with the ability to deliver quality customer service to both internal and external customers in a fast-paced, ever-changing environment.
Extensive knowledge of Commercial Lending, including loan documentation, loan transaction accounting, and end-to-end lending processes.
In-depth knowledge of applicable regulations and how they are integrated in the lending process.
Intermediate-to-expert competency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams); bank accounting (loan, deposit and general ledger); electronic file storage;

Nice To Haves

Associates or Bachelor’s degree in Business or Accounting preferred, or equivalent combination of education and relevant work experience.
customer relationship management program; loan origination/workflow systems

Responsibilities

Assist Relationship Manager(s) with new loan requests for both existing and new borrowers to the bank, loan modifications and renewals to ensure proper documentation is obtained to underwrite, document and book loans. Responsible to review loan requests entered into the loan origination system to ensure data integrity, streamline the origination process, increase efficiency, and minimize downstream impacts.
Responsible to review loan approval and perform post-approval due diligence to ensure all compliance requirements are met and loan adheres to bank policies and procedures. Gather additional documentation and order third party reports as required by loan approval to meet loan terms and conditions. Review business entity and organizational documents to ensure the entity is in good standing and identify authorized signers.
Collaborates with Relationship Manager and Attorney to facilitate loan closing. Coordinates Pre-Review of draft documents, gathers fees associated with closing, calculates interim interest and provides amortization schedule, as applicable. Performs initial review of signed loan documents to ensure proper documentation was obtained, signed, and dated properly and submit completed package for final review and boarding. Upload all documentation into the electronic file system and ensure original required documents are kept according to retention policy. Monitor document exceptions and follow up to ensure resolution. Responsible to disburse loan closing proceeds such as payoffs, wire transfers, and official checks in accordance with the Loan Closing Statement.
Responsible for ongoing loan maintenance and customer service activities, including direct contact with borrowers, attorneys, accountants, insurance agents and other vendors to ensure receipt of updated documentation to maintain loan and credit file. Process on-going loan transactions such as loan advances, pay downs, payments and constructions draws, confirming proper customer authorization and sufficient funds to prevent fraud and mitigate loss. Monitors reports for upcoming renewals, past dues, maturities, overdrafts and delinquencies. Acts as a liaison between the customer and subject matter experts to perform research, expedite problem resolution, and ensure customer receives a prompt and timely response.
Acts as the Regional Compliance Coordinator, ensuring the timely and accurate reporting of all compliance items for the region. Maintain a good working knowledge of all laws and regulations and bank policies and procedures. Responsible for all communication, training and corrective action necessary for all existing and new compliance regulations for the region.
Serves as a mentor for newly hired Commercial Loan Administrators by providing onboarding support and guidance in collaboration with the Commercial Loan Administration Team Leaders and the Commercial Loan Administration Manager.
Other duties as assigned

Benefits

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.