Senior CloudOps Engineer

LINQAustin, TX
Remote

About The Position

We are seeking a Senior CloudOps Engineer to support our Cloud Operations team. In this role, you will contribute to the strategic direction and execution of our cloud initiatives, ensuring the health and reliability of our production environments while driving transformational change. Primary Objectives: To ensure the reliability, performance, and security of cloud-based infrastructure and operations. This includes managing production and non-production environments, implementing cloud strategies, and leveraging Infrastructure as Code practices to drive operational excellence. The role aims to enhance service delivery, support transformational change within the organization, and ensure compliance with service level agreements (SLAs) and data handling policies, contributing to improved operational efficiency.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, a related field, or equivalent experience.
  • 3-5 years of experience in cloud engineering or a related field.
  • Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
  • Strong knowledge of Infrastructure as Code concepts and automation tooling.
  • Experience with monitoring and reporting tools.
  • Experience with security best practices and data handling procedures.
  • Excellent problem-solving skills, attention to detail, and ability to work collaboratively in a team environment.
  • Effective communication skills, both verbal and written.

Nice To Haves

  • Deep experience with Terraform
  • Experience rearchitecting application infrastructure
  • AWS certifications

Responsibilities

  • Plan, build, and manage Cloud systems based with an emphasis on Terraform and AWS
  • Maintain core application infrastructure that supports customer-facing environments.
  • Rearchitect legacy systems to leverage cloud native tooling to optimize performance and deliver excellence.
  • Manage and own both production and non-production environments for application delivery, debugging, and testing.
  • Diagnose and resolve issues related to system health, reliability, and scalability to minimize customer impact.
  • Apply change management procedures to ensure security and operational continuity.
  • Author and execute operating procedures and guidelines for the cloud environment.
  • Ensure SLA compliance for customer systems and adherence to safe data handling procedures as defined by policy.
  • Utilize Infrastructure as Code tools (Terraform) for infrastructure deployment and management.
  • Integrate and manage monitoring and reporting tools (e.g., Prometheus.io, Grafana, Datadog, New Relic).

Benefits

  • Flex Your Workspace: Work remote from one of our eligible states across the US, or if you’re near Austin three days in office a week!
  • Planning Your Future: Our 401(k) plan comes with a 4% employer match on total earnings (not just your base salary).
  • Performance Pays Off: Whether it’s a company bonus or target sales commission, your hard work doesn’t go unnoticed.
  • Vacation Your Way: Our flexible Open Paid Time Off Plan lets you take the time you need, when you need it.
  • Paid Parental Leave: Take the time you need to welcome your new addition – We’ve got you covered!
  • Ten Paid Corporate Holidays: Enjoy a little extra downtime to relax and recharge with the ten paid holidays each year.
  • Giving Back: Feel good while doing good – 16 paid volunteer hours to support the causes that matter most to you. #LINQCares
  • Benefits That Have Your Back (And Teeth, Too!): Rock-solid medical, dental and vision coverage. Pick your vibe: a low deductible PPO and pair with an FSA or a HDHP with a sweet HSA – with contributions from LINQ. Dental perks that even cover braces for the kiddos.
  • Wellness Perks: Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance. Gym reimbursements and tons of extra savings on travel assistance, employee assistance, and even pet insurance options.
  • Rewards For Referrals: Got an amazing candidate in your network? Send them our way and earn a referral bonus when they join the team!
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