Senior Clinical Informatics Analyst - Epic Pharmacy

Stanford Health Care•Palo Alto, PA

10d•$67 - $88•Onsite

About The Position

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) At Stanford Health Care, you’ll have the opportunity to work at a leading academic medical center that champions patient safety, innovation, and research excellence. Join a multidisciplinary team where your expertise ensures rigorous protocol implementation and high-quality patient care. As a Sr. Clinical Informatics Analyst, you’ll be supported by an organization that truly invests in your growth. You’ll have access to internal mobility opportunities, annual education funds, and professional development programs that help you continue to advance in your career. We offer a strong benefits package, including paid time off, parental leave, 403(b) matching, tuition reimbursement, health and dental coverage, paid holidays, disability benefits, and even pet insurance. In collaboration with appropriate clinical departments, relevant support departments, and information technology, the Sr. Clinical Informatics Analyst supports the core functions of the enterprise clinical information systems to enable cost-effective, high quality, efficient, and safe patient care. This position assists physicians, nurses, and other clinicians with issue resolution related to the electronic health record (EHR) and other clinical applications. The Sr. Clinical Informatics Analyst supports core functions of the health system's applications to enable cost-effective, high quality, efficient, and safe patient care. This position will implement, administer, and support assigned systems under the minimal guidance of senior members of the team. The position will have a good understanding of Epic modules, ancillary systems, and health system operations. Locations Stanford Health Care

Requirements

Previous Epic Willow Inpatient/Ambulatory/Specialty Certification (or willingness to obtain).
Prior experience in supporting clinical research or investigational drug studies.
Bachelor's Degree Nursing Bachelor's degree (or foreign equivalent) in Pharmacy, Nursing or Medicine. Relevant clinical application certification preferred.
5 or more years of progressively responsible and directly related work experience
Mid-level Microsoft Office skills
Ability to diagnose and resolve routine technology problems
Ability and desire to learn to resolve specialized and advanced technology problems
Ability to establish a set of tasks and activities associated with an intended outcome and timeline
Ability to take action consistent with available facts, constraints, and anticipated consequences
Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner
Ability to use effective approaches for choosing a course of action or developing appropriate solutions and/or reaching conclusions
Ability to develop new skills and teach others
Ability to collaborate and build consensus with stakeholders
Ability to understand and adhere to operational standards, policies, and procedures
Ability to identify risks and issues
Ability to develop solutions for new and unfamiliar challenges
Ability to analyze data, draw conclusions and interpret results
Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Knowledge of current issues and trends in health care and clinical operations in a health care system
Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a health care setting

Responsibilities

Collaborate with nurses, pharmacists, and oncology providers to validate regimen accuracy and ensure real-world workflow practicality.
Ensure compliance with institutional standards, regulatory requirements, and study-specific guidelines.
Troubleshoot and resolve issues related to protocol configuration and order workflows to minimize disruption to trial operations.
Participate in testing and validation of new protocols before deployment to production.
Maintain thorough documentation of build processes and version control for investigational studies.
Work across Epic application teams to maintain build standards, adhere to style guides, and follow best practices.
Adhere to project timelines and deliverables for protocol implementation.
Act as second level of support and triages system problems within the department’s workflow, policies and procedures
Assist in the implementation of medium complexity tools and workflows
Collaborate with other senior members of the team in managing the resolution of problems and implementation of changes to the department’s information systems
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Modify tables/master files, make additions and changes under the direction of senior team members
Implement changes using documented procedures that are compliant with department’s policies and procedures
Take ownership of low to medium complexity issues and act as a liaison between customer and other support staff to facilitate resolution
Work with and mentor junior staff members to document workflows
Assist senior team members in developing and maintaining requirements/specifications and test cases for new or enhanced functionality to department applications
Participate in team and cross-team meetings and maintain appropriate meeting records