Clinical Informatics Analyst

Sanford Health•Bismarck, ND

5d•$27 - $42

About The Position

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. The Clinical Informatics Analyst demonstrates a clinical background with special interest and expertise in use of the electronic health record (EHR) and other technology that enhances clinical practice. Acts as a liaison between assigned departments, facilities, providers and Information Technology (IT) staff in order to facilitate optimal use of applications. Experienced EHR user with previous experience providing instruction to others for integration of workflows and processes into daily practice to support safe, efficient, effective patient care and outcomes. Responsible to assist assigned departments, geographical areas or specific functions with utilization of Sanford's electronic medical record (EMR) and associated technology. Research, analyze and make recommendations for application workflow improvements. Create and analyze reports using multiple reporting mechanisms. Perform with a high level of customer service with all support and training requirements. Promote and participate in a team approach. Comfortable managing change with excellent problem solving skills. Time management and prioritization necessary on a daily basis. Proficient verbal and written communication is essential. A positive attitude and excellent customer service skills are expected. Fosters a work environment of respect, professionalism, accountability and teamwork. Key areas of accountability include individual and classroom training, onsite and remote end-user support, development of supporting clinical workflows, investigation and resolution of application and workflow issues, and participation in committees that promote both the standardization and optimization of clinical informatics changes to Sanford's EMR and other associated technology. May require some periodic day and overnight travel, non-business hour scheduled support or meetings as well as on-call rotation for end-user support.

Requirements

Associate’s degree required; Bachelor’s degree preferred.
Minimum of two years experience in healthcare setting required.
Possess analytical, problem solving, critical thinking, and strong verbal and written communication skills.
Electronic Medical Record (EMR) experience preferred.
Licensed/registered in a clinical field required.
Proficiency in the use of Microsoft Office software required.
Comfortable managing change with excellent problem solving skills.
Time management and prioritization necessary on a daily basis.
Proficient verbal and written communication is essential.
A positive attitude and excellent customer service skills are expected.

Nice To Haves

Previous experience in nursing/healthcare management, education, development, and/or healthcare information management preferred.

Responsibilities

Assist assigned departments, geographical areas or specific functions with utilization of Sanford's electronic medical record (EMR) and associated technology.
Research, analyze and make recommendations for application workflow improvements.
Create and analyze reports using multiple reporting mechanisms.
Perform with a high level of customer service with all support and training requirements.
Promote and participate in a team approach.
Foster a work environment of respect, professionalism, accountability and teamwork.
Provide individual and classroom training.
Provide onsite and remote end-user support.
Develop supporting clinical workflows.
Investigate and resolve application and workflow issues.
Participate in committees that promote both the standardization and optimization of clinical informatics changes to Sanford's EMR and other associated technology.