Senior Client Executive, Business Insurance P&C
About The Position
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). As a Commercial Lines Senior Client Executive within the Business Insurance team, you’ll utilize your exceptional client servicing skills to maintain and expand client relationships within your own assigned book of accounts and also provide professional insurance services to our clients by coordinating with Producers, Underwriters, Service Team members and other departments too. This includes, but not limited to, providing coverage analysis and risk management recommendations, completing applications, preparing submissions, negotiating coverage and pricing with carriers and preparing proposals according to agency standards. You may also be called on to resolve issues related to billing, make policy changes, respond to policy coverage related questions in a timely and professional manner, and prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals. All Client Executives are expected to participate in continuing education to maintain a P&C license, stay current with all regulations and enhance insurance knowledge.
Requirements
- Active Property & Casualty license
- 10+ years relevant commercial lines insurance experience, with at least 3 years in a brokerage environment
- Experience in managing assigned accounts through the client life cycle, including the renewal process.
- Demonstrated ability to expand services at each renewal through upselling and cross selling.
- Effective oral and written communication and relationship building skills a must; demonstrated ability to converse with all levels of internal colleagues and external clients and vendors
- Strong analytical and problem-solving skills, managing escalated client issues
- Significant experience facilitating client meetings and presentations
- High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser software
Nice To Haves
- Bachelor’s Degree in Risk Management, Business Administration or other related fields
- Insurance designations
- Knowledge of Epic
Responsibilities
- Maintain and expand client relationships within your own assigned book of accounts
- Provide professional insurance services to our clients by coordinating with Producers, Underwriters, Service Team members and other departments
- Provide coverage analysis and risk management recommendations
- Complete applications
- Prepare submissions
- Negotiate coverage and pricing with carriers
- Prepare proposals according to agency standards
- Resolve issues related to billing
- Make policy changes
- Respond to policy coverage related questions in a timely and professional manner
- Prepare exposure comparison, premium comparisons, renewal reviews and renewal proposals
- Participate in continuing education to maintain a P&C license
- Stay current with all regulations and enhance insurance knowledge
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
