POSITION SUMMARY: The Sr Client Coordinator - Packaging owns complex and/or multiple client relationships and serves as project owner from inception through completion. Interprets the needs of the clients, as well as all facets of the project and has a firm grasp on all manufacturing processes including the packaging, prepress, industry standards and requirements. The Sr. Client Coordinator ensures that satisfactory resolution is accomplished when resolving and problem-solving client issues as they are received. This role is remote role based in New Jersey JOB RESPONSIBILITIES: Creates and maintains the project work back schedule to ensure all up-front tasks and activities are assigned and completed on time. Initiates kickoff and solution review meetings and ensures that subsequent meetings or tasks occur in a timely manner as dictated by each project. Directs project activities and monitors project costs to ensure the business is as profitable as possible. Meets with the clients as needed and understands client's expectation. Validates client protocols and brand/pharma requirements and ensures compliance throughout the process. Handles and responds to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information. Monitors quality on production floor and resolves conflicts/issues to keep projects on track. Additional duties as assigned.
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Job Type
Full-time
Career Level
Mid Level