Senior Claims Representative

Amerisure Mutual Insurance•Farmington Hills, MI

12d•Hybrid

About The Position

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus. Amerisure is currently recruiting for a Senior Fast Track Auto Claims Representative . This position will handle commercial auto with a predominant focus on resolving the material damage components of the claim but does not include any aspect of bodily injury exposures. The role will be a hybrid approach with 2-days in the office. The ideal candidate will possess the following skills. Summary Statement Provides quality investigation and analysis to adjust claims at all levels to proper resolution. Promotes the success of the organization through development and advancement of relationships with agencies, policyholders and employees.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
1 year commercial claims adjusting experience.
Ability to obtain appropriate state licensing as required.
Proficient computer skills required including Microsoft Office Suite.
Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
Ability to think strategically with supporting analytical skills.
Excellent verbal and written communication skills with the ability to interact with internal and external customers.
Ability to travel overnight up to 10%
Ability to travel daily between locations.

Nice To Haves

AIC or SLA certification preferred.

Responsibilities

Collaborate proactively with agents, policyholders and internal stakeholders on claims and book of business as needed.
Investigate losses, identify coverage, evaluate liability and damages.
Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines and delegated authority.
Leverage past experience to review and analyze documents.
Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.