Senior Claim Specialist

Chubb External•Seattle, WA

56d

About The Position

The ideal candidate will be located in Seattle, WA, Los Angeles, CA, or Phoenix, AZ. Responsibilities Manage claims conducting on-site inspections to fully assess and adjust property losses. Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Effectively evaluate contract language and identify coverage issues Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis Maintain an active file diary to more file toward resolution Recognize and pursue recovery Adhere to all statutory and regulatory fair claims practices Recognize and identify potential fraudulent claims Effectively control the use, work product, and expenses of outside vendors Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors. Effectively evaluate claim facts and negotiate claim settlements Develop and maintain strong business relationships with internal and external customers Successfully contribute to the development and delivery of the team’s goals, objectives and results Supports workload surges and/or Catastrophe Operations as needed to include working availability to deploy on CAT events for up to 3-weeks, 3 months out of the year. Establish and maintain rapport with business partners including insureds, agents, and underwriters Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory.

Responsibilities

Manage claims conducting on-site inspections to fully assess and adjust property losses.
Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates
Investigate and adjust both personal and commercial property claims with exposures up to $500,000
Effectively evaluate contract language and identify coverage issues
Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
Maintain an active file diary to more file toward resolution
Recognize and pursue recovery
Adhere to all statutory and regulatory fair claims practices
Recognize and identify potential fraudulent claims
Effectively control the use, work product, and expenses of outside vendors
Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors.
Effectively evaluate claim facts and negotiate claim settlements
Develop and maintain strong business relationships with internal and external customers
Successfully contribute to the development and delivery of the team’s goals, objectives and results
Supports workload surges and/or Catastrophe Operations as needed to include working availability to deploy on CAT events for up to 3-weeks, 3 months out of the year.
Establish and maintain rapport with business partners including insureds, agents, and underwriters
Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory.