Senior Claim Specialist

Chubb • Seattle, WA

1d • $78,200 - $110,000 • Remote

About The Position

The ideal candidate will be located in Seattle, WA, Los Angeles, CA, or Phoenix, AZ. Responsibilities Manage claims conducting on-site inspections to fully assess and adjust property losses. Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Effectively evaluate contract language and identify coverage issues Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis Maintain an active file diary to more file toward resolution Recognize and pursue recovery Adhere to all statutory and regulatory fair claims practices Recognize and identify potential fraudulent claims Effectively control the use, work product, and expenses of outside vendors Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors. Effectively evaluate claim facts and negotiate claim settlements Develop and maintain strong business relationships with internal and external customers Successfully contribute to the development and delivery of the team’s goals, objectives and results Supports workload surges and/or Catastrophe Operations as needed to include working availability to deploy on CAT events for up to 3-weeks, 3 months out of the year. Establish and maintain rapport with business partners including insureds, agents, and underwriters Provide excellent customer service skills to a diverse client base that results in more than satisfied clients. Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory.

Requirements

• Full knowledge of personal and commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
• Must have a minimum of 2 years handling property claims in a field environment, conducting inspections, developing scope, addressing coverage, and writing estimates.
• A 4-Year college degree or appx. 10-year equivalent field property claims handling experience is required.
• Demonstrated experience successfully working in a fully remote environment.
• CoreLogic / Mobile Claims or similar estimating platform experience such as Xactimate is required
• An aptitude for evaluating, analyzing, and interpreting information
• Excellent verbal and written communication skills
• Strong customer service skills
• Working knowledge in Microsoft Office
• Prior experience handling complex claims with large exposures
• Ability to work both independently and team supportive environment
• Empowerment to make decisions within your authority and execute company mission
• Must have the ability to secure the Property and Casualty Adjusters license within 6 months of employment

Nice To Haves

• Experience in commercial claims handling would be preferred

Responsibilities

• Manage claims conducting on-site inspections to fully assess and adjust property losses.
• Ensure onsite inspection are completed of properties to include investigating facts, evaluating damages, and writing estimates
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Effectively evaluate contract language and identify coverage issues
• Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis
• Maintain an active file diary to more file toward resolution
• Recognize and pursue recovery
• Adhere to all statutory and regulatory fair claims practices
• Recognize and identify potential fraudulent claims
• Effectively control the use, work product, and expenses of outside vendors
• Recognize, engage, and oversee additional investigate actions where needed utilizing engineers, accountants, and other expert vendors.
• Effectively evaluate claim facts and negotiate claim settlements
• Develop and maintain strong business relationships with internal and external customers
• Successfully contribute to the development and delivery of the team’s goals, objectives and results
• Supports workload surges and/or Catastrophe Operations as needed to include working availability to deploy on CAT events for up to 3-weeks, 3 months out of the year.
• Establish and maintain rapport with business partners including insureds, agents, and underwriters
• Provide excellent customer service skills to a diverse client base that results in more than satisfied clients.
• Conduct site inspections while effectively maintaining ownership of the claim experience including ownership of primary contact with insured and agent, validating coverage, owning the coverage investigation and coverage communication while working with vendors in a remote environment handling claims in the western territory.

Benefits

• Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america .
• This role may also be eligible to participate in a discretionary annual incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees