Claim Specialist

AmTrust Financial Services•Dallas, TX

11d•Hybrid

About The Position

AmTrust Financial Services, a fast-growing commercial insurance company, is seeking an experienced Claims Specialist. This position can be located in one of our claims offices, with the possibility of working remotely. The successful candidate will directly handle both litigated and non-litigated commercial general liability claims. The successful candidate will also exhibit a strong proficiency in insurance coverage analysis and risk transfer.

Requirements

Minimum of five years of experience in the handling of litigated and non-litigated commercial general liability claims.
Bachelor’s degree or equivalent work experience.
Strong contractual analysis skills to include the analysis of insurance contracts for coverage analysis and other contracts for risk transfer obligations/opportunities.
Investigative mindset with critical thinking skills.
Strong work ethic with organizational skills and the ability to work independently in a fast-paced environment.
Knowledge of Microsoft Office and ability to learn business-related software.
Excellent verbal and written communication skills with the ability to articulate claim facts, analysis and recommendations to leadership, business partners, and customers.
Ability to partner with internal resources and oversee/manage outside counsel.
Experience in leading negotiations, as well as developing and implementing strategic resolution plans.
Adjuster licensing as required, with preference for Texas and/or Florida.

Responsibilities

Managing an inventory of commercial general liability claims with moderate complexity by following company guidelines to manage all aspects of the claim handling, including coverage determinations, investigations, and strategic resolution plans which may include pursuit of risk transfer, negotiations, and litigation management.
Recognizing potential exposures and ensuring reserving is appropriate and timely.
Evaluating coverage issues and risk transfer opportunities.
Ensuring appropriate investigation of the underlying facts and circumstances is carried out, proper experts are retained and utilized where necessary, selection and utilization of counsel is appropriate, and proper negotiation strategy is employed.
Provide outstanding customer service and effectively communicate with our internal and external business partners.
Formulate proper resolution strategies to ensure the best total claim outcome.
Mentors less experienced Claim Professionals and may be asked to assist with special projects as needed.
Position may require periodic travel to attend meditations, trials and/or other related meetings.