Senior Claim Director-Builders Risk

Chubb ExternalPhiladelphia, PA
35d

About The Position

This individual contributor is responsible for investigating/settling more complex and higher exposure/high frequency claims while providing an exceptional level of customer service and maintaining a high-quality claim file. This position reports directly to the Builders Risk Specialty Claim Leader in Major Accounts and Specialty.

Responsibilities

  • Confirm coverage of claims by reviewing policies and documents submitted in support of claims.
  • Analyze coverage and communicate coverage positions under direction of manager and coverage unit.
  • Conduct, coordinate, and direct investigation of builders risk claims.
  • Direct and monitor assignments to experts and underlying defense counsel.
  • Evaluate information on coverage and damage to determine the extent of the loss exposure.
  • Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
  • Set reserves within authority and/or makes recommendations to supervisor concerning reserve changes.
  • Effectively evaluate contract language and identify coverage issues.
  • Maintain an active file diary to more file toward resolution.
  • Recognize and pursue recovery.
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively control the use, work product and expenses of outside vendors.
  • Develop and maintain strong business relationships with internal and external business partners/clients.
  • Serve as a technical resource to lesser experienced adjusters on the team.
  • Successfully contribute to the development and delivery of the team’s goals, objectives and results.
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