Senior Change Manager - Organizational Design and People Change

Marsh • New York, NY

1d • Hybrid

About The Position

The role of the Senior Change Manager is to provide senior and strategic OCM/OD practitioner expertise, to proactively support the business prepare for, deliver and adopt a wide variety of change activity and initiatives, with a laser sharp focus on human behavior and the people impact of change. The role will also directly support the US Change Leader, in strategically managing levels of concurrent change across the business overall.
As senior member of the Change Team the role provides an important bridge across multiple business areas, acting as a partner to the business to help them better understand the broader change landscape, and how to effectively design, deliver and embed change by maximizing business buy-in, minimizing risks and achieving sustained outcomes.

Requirements

• 4-6 years of direct change management experience in large, complex organizations, working across multiple functions.
• Strong knowledge of OCM/OD and people-focused change management principles, methodologies, and approaches.
• Familiarity with project/program management methodologies like PMP, Prince2, or Lean Six Sigma.
• Excellent problem-solving skills and ability to present complex change concepts clearly to diverse audiences.
• Proven people management experience and strong stakeholder relationship skills.

Nice To Haves

• Ability to provide constructive challenge and advice at all organizational levels, including senior executives.
• Professional certification such as APMG or Prosci.
• Deep understanding of how different personalities and cultures approach and adopt change.
• Exceptional written and verbal communication and presentation skills, including experience in change communications.
• Experience driving change analytics and collaborating with HR, Learning & Development, and Internal Communications to enhance employee engagement.

Responsibilities

• Collaborate closely with Change Management and Transformation Leaders, the COO, and global/regional teams to deliver the US change management strategy.
• Lead strategic change management efforts by guiding senior stakeholders on expected ROI and overcoming people-related barriers.
• Drive purpose-led change focused on people values, behaviors, culture, learning, and talent to maximize benefits and minimize risks.
• Develop and implement change management approaches aligned with business and program objectives, including risk assessment and mitigation.
• Build trusted relationships across the business, manage a team of change practitioners, and provide consultative change management advice to leaders and teams.

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• health and welfare benefits
• tuition assistance
• 401K savings and other retirement programs
• employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees