Organizational Change Senior Manager - Utilities

Accenture•Kirkland, WA

About The Position

We are: Talent and Organization, and we help clients co-create the workforce of the future. How? We make decisions based on insights. We give people the tools and roadmaps to do their best work. We create digital experiences employees love. And we teach companies how to grow great, forward-thinking leaders. Our approach and our people put us at the front of the pack for talent, HR and organizational consulting. We help clients with new skilling, talent strategy, leadership development, employee experience, change management and beyond. Visit us here to find out more about Talent and Organization. You are: A force for change and a leader. You know that companies must change or be left behind, and you know how to help companies do that. You’ve got the skills, tools and know-how to help companies reinvent themselves from top-to-bottom utilizing technology, automation and AI to be more nimble, more capable and more productive. You also know that clients need a strong team to help them and you know how to build teams that work. The work: Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities Guide the translation of strategic direction and business objectives established by clients into holistic change strategies Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready Apply human-centered design principles to co-create change solutions and personalized change journeys with clients. Use leading practice change tools and methodologies including: Organizational change analytics and data visualization Behavioral science practices Agile change management methods and tools Digital engagement, collaboration, and development tools and platforms Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency Help Accenture with business development including proposals and build client relationships Build our T&O practice by helping with market research, Points-of-View, capability development, thought capital, and knowledge management Be ready to build those air miles with travel as needed

Requirements

Minimum of 8 years’ experience in transformational change management
Minimum of 5 years’ experience in Consulting, Advisory, or Project-based environments
Minimum of 3 years of Utilities Industry experience
Minimum of 2 years of experience working on programs in the Customer Service / Customer Operations domain

Nice To Haves

Experience working with Customer Information Systems including but not limited to SAP and Oracle.
You know everything there is to know about how to design, develop and roll out change management processes
You’re familiar with digital tools like HR Automation, Future Workforce Design and Analytics
Experience with: Change Analytics, Change Tracking, Design Thinking, Change Capability Development, Agile Change Management
You’re familiar with digital change management tools like Cognition.

Responsibilities

Guide clients through reinvention including reimagining work and workforce enabled by technology, automation and Gen AI capabilities
Guide the translation of strategic direction and business objectives established by clients into holistic change strategies
Build and lead change teams within large-scale reinvention programs, guiding clients through designing and embedding continuous change practices
Use data-driven insights to assess change readiness, adoption rates, and organizational sentiment
Design agile change strategies that will help companies shift their culture, adjust ways of working to be future-ready
Apply human-centered design principles to co-create change solutions and personalized change journeys with clients.
Use leading practice change tools and methodologies including: Organizational change analytics and data visualization Behavioral science practices Agile change management methods and tools Digital engagement, collaboration, and development tools and platforms
Help clients build lasting agile change capabilities at all levels of the organization to build organizational resiliency
Help Accenture with business development including proposals and build client relationships
Build our T&O practice by helping with market research, Points-of-View, capability development, thought capital, and knowledge management
Be ready to build those air miles with travel as needed

Benefits

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
See more information on our benefits here: U.S. Employee Benefits | Accenture

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume