Senior Change Management & System Integration Specialist

Boeing • Hialeah, FL

1d • $96,000 - $146,000

About The Position

Senior Change Management & System Integration Specialist Company: Boeing Distribution, Inc. Boeing Global Services (BGS), Distribution Services, is looking for a Senior Change Management & System Integration Specialist to join our team in Hialeah, FL, Chandler, AZ, Long Beach, CA or O Fallon, MO. Role Summary Lead and own the creation, operationalization, and governance of a global communication, training, and engagement strategy from an Organizational Change Management (OCM) perspective for the SAP S/4HANA integration across Boeing Distribution. Act as the senior OCM lead on the team defining enterprise communications, enabling end-user adoption, coordinating global training and engagement plans, and ensuring alignment of business information requirements, data governance, and system readiness activities across value streams. Scope This role leads enterprise-level OCM activities across Boeing Distribution, partnering with program leads, enterprise enablement, data governance, technical teams, and value stream leaders. The role will drive strategy and execution for communication, training, and stakeholder engagement, and will also coordinate incident RCA remediation communication, enterprise regression testing communications, and cross-functional issue management communications. This position is accountable for establishing standardized approaches, governance, and measurable adoption outcomes globally.

Requirements

• Bachelor’s degree in Business, Organizational Psychology, Communications, Information Systems, or related field.
• 5+ years of progressive experience in Organizational Change Management, communications, or enablement with a preference of enterprise-level program transformations (preferably SAP S/4HANA or comparable ERP transformations).
• Demonstrated experience creating and operationalizing global communication and training strategies, including web portal web content management.
• Proven ability to lead and influence cross-functional stakeholders and senior leaders without direct authority.
• Experience with incident RCA communications, regression/readiness communications, and coordinating remediation messaging.
• Strong written and verbal communication skills; experience developing executive-level reports and dashboards.
• Experience mentoring and leading OCM practitioners.

Nice To Haves

• Change Management certification (Prosci, ACMP) and/or Project Management certification (PMP or equivalent).
• Prior SAP S/4HANA implementation experience (especially in distribution, logistics, or manufacturing).
• Experience with Master Data Governance concepts and translating data/policy changes into end-user guidance.
• Experience with eLearning tools, constant contact and web portal content management.

Responsibilities

• Develop and operationalize a global OCM strategy for communication, training, and engagement for SAP S/4HANA across all value streams.
• Lead design and delivery of role-based training curricula, learning pathways, tip sheets, quick reference guides, and refresher programs in partnership with Subject Matter Experts (SMEs) and Super Users.
• Author and manage enterprise communication plans, channels, portal content, and cadence (including executive communications and web portal updates) to ensure consistent, timely messaging.
• Lead change activities identified through incident RCAs, iDoc trend analyses, and CR prioritization — coordinating remediation communications and adoption actions across technical and functional teams.
• Own governance for regression testing communications and readiness messaging; ensure stakeholders are prepared and test outcomes are communicated and socialized.
• Partners with Master Data Governance and data architecture leads to translate policy and process changes into clear end-user guidance and training.
• Mentor and lead other OCM team members (IC levels 1–3); act as the senior escalation point for OCM-related issues and stakeholder concerns.
• Maintain OCM artifacts: communication plans, training curricula, portal content, adoption metrics, RCA communications, and post-implementation sustainment plans.
• Provide monthly executive reporting on various OCM topics which may include adoption, communications effectiveness, training completion, incident trends, and recommended continuous improvement actions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees