Change Management Specialist Senior

Colorado Springs Utilities•Colorado Springs, CO

11d•Onsite

About The Position

Colorado Springs Utilities is seeking a Change Management Specialist. In this role, you will have the opportunity to work across the entire enterprise with stakeholders on highly visible projects and initiatives that will make a lasting impact on our utility operations. In partnership with program / project managers and leadership, you will be the catalyst for long-term success and viability of technological and operational changes across the organization.

Requirements

Skill in change management principles, assessments, plans, and business process reengineering and readiness is key for this role
Knowledge of and experience implementing change management methodologies and tools (e.g., ATD, Prosci, Kotter and LaMarsh)
Relevant and progressively responsible experience in a workforce development or organizational change management capacity
Ability to build and maintain strong relationships, influence, inspire action and decision-making, tactfully navigate challenging issues and ambiguous circumstances, and communicate ideas clearly and effectively
A valid, unrestricted driver's license is required for this role

Nice To Haves

Possession of a Change Management Certification is valued

Responsibilities

Identifying and applying change management processes and tools to develop strategies to support adoption of changes required by projects or initiatives
Assessing the change impact through conducting impact analyses, assessing change readiness, and identifying key stakeholders
Identifying all business process changes and partnering with SMEs to ensure proper tracking and documentation of business processes
Identifying key messages about programs, changes, and benefits to ensure stakeholders receive detailed communication throughout the project
Partnering with trainers to ensure each business process is trained and resource tools provided to stakeholders; providing input on training needs and supporting the design and delivery of training programs
Developing plans for how the business unit will support employees after changes are implemented (e.g., business process checklists, floorwalkers, internal help desk, etc.)
Overseeing vendor-led organizational change management (OCM)/operational readiness initiatives in alignment with Colorado Springs Utilities’ methodology

Benefits

Time Off to Recharge
Vacation – Start with 13 days annually, increasing to 24 days with tenure
Personal Leave –3 days per year
Paid Holidays –12 paid holidays per year
Sick Leave – 12 days per year for personal or family health needs
Vacation Buy – Option to purchase up to 40 additional hours annually
Health & Wellness – Benefits elected are effective the first of the following month
Medical Plans: Three comprehensive options, including a $0 premium High-Deductible Health Plan (HDHP) with Health Savings Account (HSA) eligibility
Zero Health: Access to hundreds of medical services at no cost
Dental & Vision: Two dental plans and one vision plan
Family Building-Benefits: Support for fertility, preservation, adoption, and surrogacy
Wellness Program: A voluntary program that rewards you for prioritizing self-care! If you're enrolled in a our medical plan, you and your spouse can earn up to $600 in HRA or HSA contributions by completing healthy activities
Flexible Spending Accounts (FSA): Pre-tax contributions for healthcare and dependent care expenses
Health Savings Account (HSA): Available with HDHP
Financial & Retirement Security
Pension Plan: Colorado PERA provides retirement benefits and peace of mind
Supplemental Retirement Plans: PERAPlus 401(k), MissionSquare Roth IRA, and 457 plans
Disability Coverage: Short-Term and Long-Term Disability insurance available
Life Insurance: Employer-paid coverage with optional supplemental plans
Long-Term Care Insurance: Available for purchase to support extended care needs
Additional Support
Employee Assistance Program (EAP): Confidential support for mental health, stress, legal, financial, and work-life balance
Tuition Reimbursement: Up to $5,250 annually to support continued education
Public Service Loan Forgiveness: As a qualifying employer, your student loan payments may be eligible for loan forgiveness