Senior Change Management Practitioner - Enterprise PMO

Penn State Milton S. Hershey Medical Center•Hershey, PA

62d•Hybrid

About The Position

The Senior Change Management Practitioner will lead strategic change initiatives across our healthcare organization. This role is pivotal in driving adoption, engagement, and sustainability of enterprise-wide transformation efforts, including digital health, clinical optimization, operational excellence and patient experience. The Senior Change Management Practitioner will have healthcare industry knowledge, strong leadership capabilities, and a proven track record of managing complex change in matrixed environments.

Requirements

Bachelor's degree in Healthcare Administration, Organizational Development, Business, or related field
Prosci or equivalent change management certification required.
Minimum seven (7) years experience in change management, with at least three (3) years in a senior or lead role within a hospital or health system.

Nice To Haves

Executive presence and ability to influence and build trust at all levels of the organization.
Data-driven approach to change measurement and reporting.
Experience navigating complex, multi-site healthcare systems.
Passion for improving patient outcomes and healthcare delivery through strategic change

Responsibilities

Lead the development and execution of change management strategies for system-wide initiatives, including clinical transformation, digital health, and operational excellence.
Partner with hospital executives, clinical leaders, and administrative teams to ensure alignment of change efforts with strategic priorities and patient care goals.
Conduct impact assessments, stakeholder analyses, change risk evaluations and readiness evaluations across hospitals and service lines to inform change plans.
Design and implement communication, engagement, and training plans tailored to diverse healthcare audiences, including physicians, nurses, and support staff.
Champion a culture of change agility and continuous improvement across clinical and administrative functions by facilitating change leadership workshops and coaching sessions to build internal capability and resilience.
Monitor and report on change effectiveness, adoption metrics, and business outcomes. Incorporate feedback and outcomes to continuously improve change strategies and ensure sustainability.
Collaborate with Portfolio Management, HR, IT, and clinical operations to embed change management into project lifecycles and governance structures.
Serve as a mentor to junior change practitioners and project teams across the healthcare system on best practices and frameworks.

Benefits

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

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