Senior Change Management Consultant

Premera Blue Cross•Mountlake Terrace, WA

82d•$109,000 - $185,300•Hybrid

About The Position

As a Senior Change Management Consultant in Employee Experience, you will play a crucial role in ensuring enterprise-wide change-initiative projects meet business, schedule, and budget objectives. With a strong focus on the people side of change, you will be responsible for teaching and coaching others on how to create and implement change management strategies that maximize employee engagement and drive the achievement of both human and business objectives. Your work will facilitate employee adoption of change across the organization.

Requirements

Bachelor's degree or 4 years' work experience (Required)
8 years of progressively more responsible professional experience (Required) including:
4 years managing change efforts using change management principles and methodologies
Experience and knowledge of change management principles and methodologies (example: AIM, John Kotter's 8-step process, Kurt Lewin's 3 stage model and PROSCI's ADKAR Model)
E xperience leading up AI changes

Nice To Haves

Certification in change management methodologies (Preferred)
Familiarity with lean practices (Preferred)
Prior people management experience

Responsibilities

Train and coach others to: Apply a scalable and structured change management approach to support the people-side of change, including base-lining of change readiness
Utilize knowledge of situational awareness to develop change management strategies based on the groups impacted
Identify potential people-side risks , anticipated points of resistance, and develop specific plans to mitigate or address these concerns
Develop a set of actionable and targeted change management plans and tools (i.e., communication plan, sponsor roadmap, coaching plan, business readiness, training plan, resistance management plan) while considering adoption, reinforcement and celebration
Evaluate effectiveness of change efforts , identify performance gaps, work to develop and implement interventions when needed, and capture and apply lessons learned to achieve continuous improvement
Coordinate with project teams to integrate change management activities into the overall project plan
Coordinate with other Premera departments and leaders to leverage expertise in support of change and adoption efforts
Work with cross-functional business partners to ensure consistency throughout the adoption program lifecycle and share common understanding of business impacts as a result of system and process transformation
Work though others, at all levels of the organization, to ensure success of changes including:
Coach senior leaders and executives in how they fulfill the role of change sponsor
Provide support and coaching to HR Business Partners, Learning & Development Consultants and managers as they lead their direct reports through transitions
Support project teams by integrating change management activities into project plans

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.