Senior Catering Sales Manager
About The Position
It is the primary responsibility of the Senior Catering Sales Manager to produce revenue by generating leads and converting them to sales with a heavy concentration in the wedding, corporate, local, and social markets to achieve revenue targets. This position will be responsible for prospecting and solicitation of new Catering business leads and servicing existing contracts. This position will be lead by Director of Catering and oversee and guide Catering Coordinator and overall Catering Sales revenues. Planning, conducting site inspections, selling, up-selling, and detailing of programs Responsible for booking and detailing events and achieving revenue goals Proven ability to develop and implement strategies to drive Catering revenues through direct sales Aggressive prospecting to further develop Weddings, Galas, Kosher Events, Luncheons, etc. Collect data and prepare strategic plans to achieve annual revenue targets Key tasks include monthly forecasting, banquet menu pricing, and setting revenue minimums Set an elevated standard for the team by securing the highest quality business and inspire everyone to strive for the same level Remains calm under pressure and excels in problem-solving, particularly in people management Active participation in daily business review meetings as well as Sales and Catering meetings Lead weekly Catering meetings to review status of business, schedules, assignments, bookings, and all information pertinent to the department operation Coach and mentor Catering Sales Managers/Coordinators development of daily job functions Monitor changes to Banquet Event Orders; ensure that accurate information is communicated to respective departments on a timely basis to best service the client Ensure that all definite functions are detailed accurately on BEOs and signed by clients Check function room set-ups prior to guest arrival, ensuring all details agree with client's requirements and hotel standards. Ensure deficiencies are corrected by respective personnel. Double check that functions are properly staffed to provide the required standard of service Supervise the service of functions, ensuring guest satisfaction Organizing and leading pre/post-convention meetings and solicit rebooking of events Assist Finance in following up on all billing/payment discrepancies according to hotel standard
Requirements
- High school graduate or equivalent vocational training certificate
- Minimum 3-years’ experience in hotel catering sales role or banquets preferred
- Fluency in English both verbal and written and command of basic arithmetic
- Knowledge of various food service styles, menu development and content
- Knowledge of room set-up styles and room capacities
- Familiarity with food and beverage cost controls
- Certification of previous training in liquor, wine, and food service and alcohol awareness program
- Work cohesively with co-workers as part of a team with minimal supervision
- Direct performance of staff and follow up with guidance when needed
Responsibilities
- produce revenue by generating leads and converting them to sales with a heavy concentration in the wedding, corporate, local, and social markets to achieve revenue targets
- prospecting and solicitation of new Catering business leads and servicing existing contracts
- Planning, conducting site inspections, selling, up-selling, and detailing of programs
- booking and detailing events and achieving revenue goals
- develop and implement strategies to drive Catering revenues through direct sales
- Aggressive prospecting to further develop Weddings, Galas, Kosher Events, Luncheons, etc.
- Collect data and prepare strategic plans to achieve annual revenue targets
- monthly forecasting, banquet menu pricing, and setting revenue minimums
- Set an elevated standard for the team by securing the highest quality business and inspire everyone to strive for the same level
- Remains calm under pressure and excels in problem-solving, particularly in people management
- Active participation in daily business review meetings as well as Sales and Catering meetings
- Lead weekly Catering meetings to review status of business, schedules, assignments, bookings, and all information pertinent to the department operation
- Coach and mentor Catering Sales Managers/Coordinators development of daily job functions
- Monitor changes to Banquet Event Orders; ensure that accurate information is communicated to respective departments on a timely basis to best service the client
- Ensure that all definite functions are detailed accurately on BEOs and signed by clients
- Check function room set-ups prior to guest arrival, ensuring all details agree with client's requirements and hotel standards. Ensure deficiencies are corrected by respective personnel.
- Double check that functions are properly staffed to provide the required standard of service
- Supervise the service of functions, ensuring guest satisfaction
- Organizing and leading pre/post-convention meetings and solicit rebooking of events
- Assist Finance in following up on all billing/payment discrepancies according to hotel standard
Benefits
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
