Senior Catering Manager

HEI Hotels & Resorts•Dallas, TX

About The Position

Located in the middle of the most prestigious part of Uptown Dallas, The Stoneleigh is a storied landmark with a rich and alluring legacy. Currently under a $20.0M renovation, The Stoneleigh will be reimaged and emerge in Marriott’s prestigious Autograph Collection in early Q2 2026. The Stoneleigh will re-launch with expansive rooms, exceptional dining, and an ambiance that blends bold, timeless design with modern luxury. The Stoneleigh will be the new home for the next restaurant from awarding-winning chef, Chef Michael White. Chef Michael White has many culinary accolades including the James Beard award; 5 simultaneous Michelin stars; and multiple New York Times 3-star and 4-star reviews. Chef Michael White’s concepts at The Stoneleigh include, the Lions Den, where each dish is composed with care, weaving together seasonal ingredients, global inspiration, and a distinctly Dallas spirit. Lions Den has an early March 2026 opening date. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Position is responsible for the daily operations of the Catering area. Recommend procedural changes. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.

Requirements

3+ years in Catering Sales required.
Must have experience at a similar size and quality hotel.
Ability to adapt communication style to suit different audiences.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
Advanced knowledge of hotel features, benefits, and competing hotels within the market.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize, and delegate.
Written communication skills to be concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills.

Responsibilities

Clear understanding of both monthly forecasting and the annual budget process.
Understanding of pace and productivity.
Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.
Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.
Maintain or exceed budgeted sales and profits in all catering areas.
Assist in the development and implementation of effective marketing plans for generating catering revenues.
Participate in the research of the competition’s products, services and pricing and use it to develop strategic business plans.
Optimize room rental charges.
Experience selling to a variety of market segments.
Consistently book repeat business by having a track record of long-term client relationships.
Actively participate in industry related organizations (NACE, MPI).
Thorough knowledge of sales techniques including strong closing skills and negotiation skills.
Comfortable with hotel site inspections and client presentations.
Participate in trade shows and sales blitzes.
Track record of strong prospecting efforts.
Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
Work closely with banquet department on operations and event execution.
Ability to quickly evaluate alternatives and decide on a plan of action.
Provide overall direction, coordination, and ongoing evaluation of operations.
Detailed execution of all banquet event orders generated by the Catering Sales Department.
Experience providing Audio Visual equipment and operating Audio Visual as a profit center.
Excellent knowledge of computers, specifically Delphi, Word, and Excel.
Ability to work with outside vendors to ensure client satisfaction for all events and groups.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
HEI also provides pet insurance through the ASPCA.
For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Welcome to HEI Hotels and Resorts' Career Page. We invite you to explore the current job openings that our company has to offer and to apply for any positions that are of interest to you. Don't see any current openings that align with your interests? Join our talent community to stay in touch with HEI and receive job alerts for opportunities that may be a match for you.
Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.
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