Senior Case Manager - Ramsey County

Fraser•Bloomington, MN

44d•Hybrid

About The Position

Fraser is seeking Senior Case Managers to support individuals on the CADI/BI and DD waivers. The ideal candidate will demonstrate compassion, strong organizational skills, and a commitment to client success. Experience working with individuals with developmental or intellectual disabilities, along with excellent documentation and case noting skills, is essential. The Senior Case Manager provides client-centered case management services for individuals receiving CADI/BI and DD waiver-funded services. In this role, they offer leadership and mentorship to Case Managers through orientation, shadowing, and technical assistance with county systems, while serving as a positive role model and providing case consultation in the absence of the Case Management Supervisor. The Senior Case Manager also attends meetings and trainings as requested by the Case Management Supervisor or Program Manager and supports Case Managers with client intakes and ongoing case management activities. Caseloads: DD Waiver & Non-Waiver Case Managers: Provide client-centered services to individuals receiving DD services. Caseloads average about 43 clients (a mix of children and adults). Case Managers meet with clients 2-3 times per year. CADI/BI Waiver Case Managers: Provide client-centered services to individuals receiving CADI/BI waiver support. Caseloads average about 35 clients (primarily adults, with some children). Case Managers meet with clients 2-3 times per year.

Requirements

DD Case Managers must have one of the following:
A bachelor's degree in Social Work, Special Education, Psychology, Nursing, Human Services, or another field related to the education or treatment of persons with developmental disabilities or related conditions. If degree is in Social Work, Social Work licensure is required.
One year of experience in the education or treatment of persons with developmental disabilities or related conditions (QDDP qualified).
Completion of at least one course specifically focused on developmental disabilities (Fraser can provide this course free of charge).
CADI/BI Case Managers must have one of the following:
A bachelor's degree in Social Work, Psychology, Sociology, or a closely related field. If degree is in Social Work, Social Work licensure is required.
A bachelor's degree in any field and one year of experience as a social worker, case manager, or care coordinator in a public or private social service agency.
If degree is in social work, licensure is required.
Two or more years of experience working in service coordination or case management
Both DD Case Manager and CADI/BI Case Manager also require the following:
Valid Minnesota Driver's License with acceptable record required.
Effective communication in the English language, including verbal and written communication with both internal and external contacts required.
Ability to perform basic mathematical skills, including accurate billing required.
Ability to recognize problems, establish facts, and draw valid conclusions required.
Computer proficiency using Word and Excel with proficiency in keyboarding skills.
Excellent organizational skills and attention to detail required.

Responsibilities

Provide client-centered case management services for individuals receiving CADI/BI and DD waiver-funded services.
Offer leadership and mentorship to Case Managers through orientation, shadowing, and technical assistance with county systems
Serve as a positive role model and providing case consultation in the absence of the Case Management Supervisor.
Attend meetings and trainings as requested by the Case Management Supervisor or Program Manager
Support Case Managers with client intakes and ongoing case management activities.

Benefits

Scheduled performance feedback
Career growth opportunities
Employee Referral Bonuses
Medical, dental and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee Assistance Plan (EAP)
Life, AD&D and Voluntary Life Insurance
Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
Pet Insurance
403(b) Retirement Plan with Company Match
Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)