Senior Business Systems Analyst - Remote

UnitedHealth Group•Owensboro, KY

9h•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Senior Business Systems Analyst - Remote provides leadership in the development, optimization, and support of clinical applications, business processes, and associated technologies. This role ensures reliable systems operations by delivering expert end-user support, resolving application issues, and communicating impacts effectively. The analyst evaluates, redesigns, and standardizes workflows to align systems performance with organizational goals and desired outcomes. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

7+ years of experience with Laboratory Information Systems (LIS) (preferably Clinisys/Sunquest, including system setup, support, and maintenance)
7+ years of experience with laboratory application workflows and device integrations
Extensive knowledge of healthcare information systems technologies, processes, and application software

Nice To Haves

Deep understanding of lab operations, requirements, and workflows to ensure optimal system configuration and usage
Demonstrated ability to work independently with high accountability in fast-paced or stressful environments
Solid verbal and written communication skills, with the ability to present complex information effectively
Exceptional organizational, analytical, and leadership abilities
Proven capability to collaborate with diverse teams, build relationships with stakeholders, and guide customers through challenging initiatives

Responsibilities

Serve as the primary subject matter expert and central resource for the assigned application domain
Lead initiatives for the development, maintenance, and enhancement of IT application systems
Ensure project assignments and operational tasks are effectively prioritized, tested, and executed
Partner with software vendors to maintain stable, functional, and forward-looking application solutions
Escalate issues appropriately and communicate impacts on system processes to leadership
Support the onboarding and orientation of new analysts
Assist in coaching and mentoring less experienced team members and fostering strong team relations
Apply innovative thinking and advanced troubleshooting techniques to resolve system and workflow issues
Communicate issues clearly and effectively to leadership
Fully support and utilize the organization’s IT project management methodology