Senior Business Psychologist

MakiPeople•New York City, NY

About The Position

About the Science Team At the heart of Maki People, the Science team is shaping the future of hiring through innovation, rigour, and collaboration. Led by our Head of Science, Aiden Loe, and working closely with our COO, Paul-Louis Caylar, this team drives the development of high-quality content that sets our platform apart. We don’t just create and validate assessments—we innovate. Our work spans: Expanding a cutting-edge library of tests and tools. Designing bespoke activities and experiences for clients. Evaluating and refining AI-driven scoring algorithms and large language models (LLMs) to ensure fairness, accuracy, and transparency. Leveraging psychometric expertise to build reliable, valid, and impactful assessments. Developing tools that analyse candidate and job data to predict performance and potential with precision. Supporting clients in using assessment data to optimise their workforce strategies, from talent acquisition to development and retention. Leading original studies to explore emerging psychological and technological trends and sharing insights through publications, presentations, and client reports. Collaborating with regulatory bodies and industry leaders to establish new standards in ethical AI use and hiring practices. Equipping internal teams and clients with the knowledge and skills needed to understand and apply psychological and AI-driven insights effectively. As Maki continues to grow, the Science team is central to understanding user experiences, refining assessments, and driving broader adoption—all while upholding the highest scientific standards. Your impact as a Senior Business Psychologist will go beyond day-to-day responsibilities— you’ll be a key partner in shaping the future of recruitment while driving exceptional outcomes for our clients. About the Role Apply psychological theories and methodologies to improve our assessment and selection procedures Conduct research and analysis to identify key psychological factors and competencies relevant to various job roles and industries Creating custom assessments and competency frameworks tailored to client needs and psychometric standards Ensure that our test bank is diverse, inclusive, and covers the core competencies aligned with the future of work. Building strong client relationships, guiding them through the assessment lifecycle—from needs analysis to results interpretation Working closely with Onboarding, Customer Success, Psychometricians and Assessment Operations to ensure high-quality, scalable, and impactful assessments Communicating validation studies and statistical insights in clear, actionable ways for non-technical audiences Share insights and information to external stakeholders on how AI technologies are integrated into our assessments, highlighting their purpose, functionality, and impact Ensuring that test development and AI-driven hiring systems adhere to the highest ethical and compliance standards. Assist in training and educating internal teams on psychological best practices in talent acquisition Stay updated on I/O psychology and AI research, applying insights to product development. Contributing to the completion of client proposals by providing expert input on science-related matters, ensuring the scientific rigor, validity, and innovation of our solutions are effectively communicated to win key deals. Represent Maki People by presenting actionable insights and findings at key industry conferences, bridging scientific rigor with practical business applications.

Requirements

Experience in job analysis and developing competency frameworks for clients.
Excellent understanding of AI applications in assessments.
Deep understanding of ethical considerations and compliance standards in the development and application of assessments, especially those integrating AI technologies.
Proven ability to translate technical concepts for diverse audiences, advocating for an evidence-based approachin business discussions.
Expert knowledge in assessment design, validation studies, and psychometric methods.
Strong interpersonal and relationship-building skills to effectively collaborate with internal teams, clients, and external stakeholders.
Advanced research skills to design and execute studies that drive innovative assessment solutions and contribute to thought leadership.
Proven ability to manage multiple projects simultaneously, ensuring timely delivery and adherence to quality standards.
Familiarity with industry-specific challenges and trends, enabling the customisation of assessments to diverse sectors and job roles.
Strong writing skills for creating professional documentation, including technical reports, white papers, and client-facing materials.
Experience with data analysis or programming tools (e.g. SPSS, JASP, Mplus, R, Python) for psychometric analysis and research.
Strong knowledge of test content creation and review processes.
Expertise in assessment design and item-writing best practices, ensuring cultural fairness and minimizing bias in assessments.
Comfortable with public speaking and presenting findings at conferences, webinars, and client meetings to represent the organisation effectively.
Awareness of diversity, equity, and inclusion principles, applying them to ensure assessments promote fair and unbiased hiring decisions.
Understanding automated scoring systems and their ethical considerations.

Responsibilities

Apply psychological theories and methodologies to improve our assessment and selection procedures
Conduct research and analysis to identify key psychological factors and competencies relevant to various job roles and industries
Creating custom assessments and competency frameworks tailored to client needs and psychometric standards
Ensure that our test bank is diverse, inclusive, and covers the core competencies aligned with the future of work.
Building strong client relationships, guiding them through the assessment lifecycle—from needs analysis to results interpretation
Working closely with Onboarding, Customer Success, Psychometricians and Assessment Operations to ensure high-quality, scalable, and impactful assessments
Communicating validation studies and statistical insights in clear, actionable ways for non-technical audiences
Share insights and information to external stakeholders on how AI technologies are integrated into our assessments, highlighting their purpose, functionality, and impact
Ensuring that test development and AI-driven hiring systems adhere to the highest ethical and compliance standards.
Assist in training and educating internal teams on psychological best practices in talent acquisition
Stay updated on I/O psychology and AI research, applying insights to product development.
Contributing to the completion of client proposals by providing expert input on science-related matters, ensuring the scientific rigor, validity, and innovation of our solutions are effectively communicated to win key deals.
Represent Maki People by presenting actionable insights and findings at key industry conferences, bridging scientific rigor with practical business applications.