Senior Business Process Improvement Manager

Centene Corporation

1d•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: The Sr. Business Process Improvement Manager will facilitate, lead enterprise-wide process improvement initiatives specific to Availity product. Cross-functional work across the enterprise to evaluate and optimize the Availity portfolio’s capabilities by quantifying performance and business value, identifying root causes and refinement opportunities, and implementing standard work, KPIs, and control plans to sustain quality and results. This is a fully remote role. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Requirements

Bachelor's degree in related field or equivalent experience.
6+ years of LEAN, Six Sigma or related process improvement experience, preferably in the healthcare industry.
Previous working knowledge of process mapping and design, statistical applications and project management software.

Nice To Haves

MBA or MHA preferred.
LEAN/Six Sigma Black Belt or Master Black Belt certification preferred.

Responsibilities

Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies.
Prioritize and lead process improvement activities across the enterprise in support of all departments and functional areas.
Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objective are met and return on investment is realized.
Consult with senior leadership and provide analysis and advice on a variety of performance and process related topics.
Provide training and guidance to project teams and functional areas to assist with the implementation and maintenance of process improvement activities.
Negotiate with project stakeholders to identify resources, mitigate risks, resolve issues and provide key performance indicators and project status.
Identify, communicate, and correct gaps in process performance and provide guidance to address these gaps.
Evaluate completed process improvement projects to identify and implement best practices and lessons learned.