Senior Business Manager, Marketplace

Shopbop•New York, NY

6d•$109,000 - $185,000

About The Position

Shopbop is seeking a Senior Business Manager to lead strategic growth and optimization of Shopbop's presence on Amazon Marketplace, with a particular focus on building brand businesses through cross-functional collaboration. This leadership role will serve as the key orchestrator between merchant teams, brand partners, and internal stakeholders to drive comprehensive business growth and brand development initiatives. The role requires exceptional relationship management skills and the ability to drive alignment across various organizational functions while maintaining focus on strategic business growth and brand development.

Requirements

5+ years of with Excel experience
5+ years of account management, project or program management or buying experience
Bachelor's degree, or 5+ years of professional or military experience
Knowledge of Microsoft Access or SQL
Experience using data to influence business decisions
Experience driving internal cross-team collaboration
Experience with business analysis and P&L management
Experience managing reporting and analysis
Experience in vendor management
Experience communicating and presenting to senior leadership
Experience managing complex multiple brand relationships
Experience working with Amazon Marketplace
Experience driving direction and alignment with cross-functional teams

Responsibilities

Partner with merchant organization to develop and execute brand-specific growth strategies across multiple brand portfolios
Drive comprehensive P&L ownership and executive-level business reviews
Design and implement data-driven reporting systems to monitor performance, identify trends, and surface opportunities in real-time
Lead root cause analysis and partner with teams to implement solutions
Build and maintain strategic relationships with Amazon stakeholders
Develop and execute scalable frameworks for brand onboarding, growth acceleration, and optimization
Lead brand registry enrollment process and serve as subject matter expert for Shopbop and vendors
Create compelling vendor pitch materials and training documentation
Coordinate multi-channel marketing and activation execution between internal teams and brand partners
Design and deliver marketplace best practices training to internal teams
Orchestrate efforts between buying, planning, operations, and marketplace teams to drive business objectives
Create and maintain feedback loops between marketplace performance and buying strategies
Develop automated monitoring systems for performance tracking and issue identification
Implement scalable business processes across multiple teams