Senior Business Application Specialist

Dayforce•Williamsville, NY

8d•$70,000 - $84,000

About The Position

The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years. The Arc Erie County’s IT Department is looking for a Senior Business Application Specialist! What you’ll be doing: As our Senior Business Application Specialist, you’ll be ensuring that our information systems are kept current and align with the company’s strategic direction and business objectives, all while maximizing value and productivity from new and developing business tools and systems. You will be responsible for… Be the liaison between business needs/wants and system vendors Make sure business applications and modules are kept current and maintain updated procedural documentation Provide end user/developer application support and assistance for assigned software Troubleshoot, resolve, and document system issues

Requirements

Bachelor’s degree in computer science or a related field PLUS two years of related experience OR Associate’s degree in computer science or a related field PLUS four years of related experience
Must have an understanding of software design and programming principles with experience in being a subject matter expert for business wide enterprise solutions
Strong experience and knowledge with PowerShell and SQL is required and thorough knowledge of database tools and design such as MS SQL is required.
Possess a combination of experience in the following: Understanding of software design and programming principles, Being the subject matter expert for business wide enterprise solutions, Strong experience and knowledge with the following programming languages: C/C++, Python is a plus, General knowledge of database tools and design (SQL), Experience with Microsoft Office and Adobe products, Experience in BI tools is a plus, Time management skills and attention to details, Able to work independently and collaboratively, Excellent verbal and written communications skills, Adapt and learn quickly, Have good attention to detail

Nice To Haves

Experience in BI tools is a plus

Responsibilities

Become thoroughly knowledgeable in technical aspects of assigned applications
Lead software implementations and test systems to ensure they will meet the agency needs
Develop training and handbooks of agency used applications
Gain expert knowledge in assigned areas of business processes and procedures
Be the liaison between business needs/wants and system vendors
Make sure business applications and modules are kept current and maintain updated procedural documentation
Provide end user/developer application support and assistance for assigned software
Troubleshoot, resolve, and document system issues
Generate data exports for various projects including, but not limited to, internal and external requests for information/data when requested
Maintain security policies within the business system applications
Participate in staff training and attend regular meetings
Other duties as assigned.