Senior Business and Operations Analyst (Lahey)

Beth Israel Lahey Health•Burlington, VT

1d•$90,000 - $130,000

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Senior Business and Operations Analyst is responsible for supporting the Executive Director and Senior Vice President in providing analytic and project support across the BIDMC ambulatory settings and clinical services. As a business partner to the operating units that comprise the Division, the Senior Business and Operations Analyst will advance the development of reports and analytics to achieve operational and financial goals. Job Description: Essential Responsibilities including but not limited to:

Requirements

Bachelor's degree required. Master's degree preferred.
1-3 years related work experience required.
Work requires verbal, analytical and interpersonal skills.
Ability to meet tight deadlines.
Excellent organizational, prioritizing and communication skills.
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Nice To Haves

Master's degree preferred.

Responsibilities

Provides support during the annual budget planning process which encompasses over 100 cost centers.
Operates as a business partner to the clinical areas that may require ad hoc analysis or ongoing business support.
Facilitation of reporting that explains trends and variance impacting financial performance.
Provides support for business planning decisions, resource requests, and provides ongoing look back analysis to confirm actual performance is consistent with expectations.
Serves as the lead for utilizing and supporting the Action OI and other operational databases to include data integrity, report development/distribution, benchmarking, education, resource utilization, and staffing plan development.
Partners with internal stakeholders to develop and report on operational service metrics including telephone statistics within call centers and the clinic locations.
Creates reports and dashboards that track multidimensional performance against business area's goals (quality, access, space utilization, financial, experience, etc.). .
Reviews existing reports, interprets data and makes recommendations to the operating areas via comprehensive reports, slide decks, and analytic summaries.
Works with the leadership team to develop and implement a data and reporting strategy. Disseminates monthly and standard reports.
Analytic and project support to the continuous improvement efforts in the revenue cycle process. Provides project support to the leadership team.