Senior Business Operations Analyst

Intapp • Charlotte, NC

1d

About The Position

Senior Business Operations Analyst Intapp is seeking a Senior Business Administrative Analyst of Sales Compensation to join our global accounting team. This new role will be the leader for our incentive compensation management (ICM) platform and provide administrative technical guidance, configuration, and optimization of our sales compensation platform. This position will report to the Assistant Corporate Controller. What you will do: Lead the implementation, configuration and ongoing administration of our ICM platform, including crediting rules, quota management, payout calculations and reporting to support our monthly payout and accounting close processes Translate complex compensation plan documents into accurate, auditable system logic and calculation outputs Design and maintain workflows to support sales compensation plan changes, exceptions, adjustments and special cases Develop and execute comprehensive testing strategies to validate system accuracy prior to launch of annual compensation plans Provide technical guidance during sales compensation plan design discussions, advising stakeholders on system capabilities. Limitation, and best practices Serve as the primary finance system administrator for the ICM platform, managing user access, security controls in compliance with ITGC SOX requirements Identify, streamline, and automate compensation processes, reducing manual effort and process time Monitor system performance and troubleshoot calculation errors, data discrepancies or integration failures Build and maintain reporting infrastructure within the ICM platform to support and improver user dashboards, attainment tracking and leadership reporting Develop and implement system integrations processes between the ICM platform and source systems Ensure end to end data integrity across the compensation data pipeline, from opportunity data through final payout Partner with Sales Operations, IT, FP&A, Payroll and HR on data requirements and resolve data quality issues Collaborate in Agile Scrum ceremonies, sprint planning and backlog refinement representing the finance organization Translate compensation requirements into prioritized system enhancements and ensure alignment with business objectives Document data flows, transformation logic, and system dependencies What you will need: Minimum of 5 years’ experience with sales compensation platform and implementation (e.g. Varicent, Xactly) also experiences working with HCM system such as Workday. Strong understanding of sales compensations processes, accounting impact and technical skills in SQL, data integration tools and system configuration Strong problem-solving skills with a systematic approach to debugging and root cause analysis Excellent documentation practices and ability to communicate technical concepts to non-technical stakeholders Excellent communication and interpersonal skills, with the ability to interact with all levels of management. Strong analytical and problem-solving abilities. Experience working in a public company environment with requirements to comply with SOX. What you will gain: At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: · Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. · Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. · Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. Intapp builds AI software to power the world’s top investment, legal, and consulting firms. Our clients face unique challenges: they must track and manage complex client relationships, navigate strict regulatory requirements, and manage sensitive deal information. We develop software specifically for these needs, helping firms find and win business, onboard clients safely and manage risk, deliver exceptional work, and capture full value. Today, more than 2,700 firms worldwide rely on Intapp, including 95 of the Am Law 100, 16 of the top 20 accounting firms, and more than 1,700 private capital, investment banking, and real assets firms. Intapp has helped firms achieve measurable impact — from 25% more pitch opportunities to 55% faster client onboarding — turning intelligence into competitive advantage. Founded in 2000 and headquartered in Palo Alto, California, Intapp completed a successful IPO on June 30, 2021 (NASDAQ: INTA). Alongside a global ecosystem of partners, Intapp accelerates innovation and integration, ensuring our clients are always at the forefront of transformation.

Requirements

• Minimum of 5 years’ experience with sales compensation platform and implementation (e.g. Varicent, Xactly) also experiences working with HCM system such as Workday.
• Strong understanding of sales compensations processes, accounting impact and technical skills in SQL, data integration tools and system configuration
• Strong problem-solving skills with a systematic approach to debugging and root cause analysis
• Excellent documentation practices and ability to communicate technical concepts to non-technical stakeholders
• Excellent communication and interpersonal skills, with the ability to interact with all levels of management.
• Strong analytical and problem-solving abilities.
• Experience working in a public company environment with requirements to comply with SOX.

Responsibilities

• Lead the implementation, configuration and ongoing administration of our ICM platform, including crediting rules, quota management, payout calculations and reporting to support our monthly payout and accounting close processes
• Translate complex compensation plan documents into accurate, auditable system logic and calculation outputs
• Design and maintain workflows to support sales compensation plan changes, exceptions, adjustments and special cases
• Develop and execute comprehensive testing strategies to validate system accuracy prior to launch of annual compensation plans
• Provide technical guidance during sales compensation plan design discussions, advising stakeholders on system capabilities. Limitation, and best practices
• Serve as the primary finance system administrator for the ICM platform, managing user access, security controls in compliance with ITGC SOX requirements
• Identify, streamline, and automate compensation processes, reducing manual effort and process time
• Monitor system performance and troubleshoot calculation errors, data discrepancies or integration failures
• Build and maintain reporting infrastructure within the ICM platform to support and improver user dashboards, attainment tracking and leadership reporting
• Develop and implement system integrations processes between the ICM platform and source systems
• Ensure end to end data integrity across the compensation data pipeline, from opportunity data through final payout
• Partner with Sales Operations, IT, FP&A, Payroll and HR on data requirements and resolve data quality issues
• Collaborate in Agile Scrum ceremonies, sprint planning and backlog refinement representing the finance organization
• Translate compensation requirements into prioritized system enhancements and ensure alignment with business objectives
• Document data flows, transformation logic, and system dependencies

Benefits

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed