Senior Business Analyst

Informa Group Plc.Washington, DC
4h$85,000 - $114,000Hybrid

About The Position

The Senior Business Analyst is a key member of the Revenue Analytics branch within the Revenue Operations organization. You will be responsible for designing and optimizing scalable sales reporting frameworks and KPI’s that drive predictable revenue & bookings growth. The ideal candidate blends advanced analytical expertise with business strategy acumen and cross-functional collaboration skills, turning data into insights and insights into action. In this role you will play a pivotal role in evolving how our go-to-market teams operate by taking the lead on existing analytical frameworks, introducing new frameworks, collaborating on process improvements, and influencing strategies across the organization. It will do that by delivering actionable insights and forecasts through data governance, reporting, and predictive analytics.

Requirements

  • 5+ years of experience as a Business Analyst or similar role in Revenue Operations, Sales Operations, or Business Strategy.
  • Advanced proficiency in Excel/Google Sheets (pivot tables, lookups, macros) and BI platforms such as Tableau
  • Strong understanding of sales processes, pipeline management, and sales KPIs
  • Proven ability to translate complex data and business requirements into clear insights and actionable recommendations.
  • Excellent communication and stakeholder management skills with experience influencing cross-functional teams.
  • Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment.
  • A systems thinker who thrives in building structure, scalability, and efficiency across complex GTM ecosystems to produce meaningful analytics that help transform the business.

Nice To Haves

  • Working knowledge of Salesforce (reporting, dashboards, data structures, and/or Flow automations) preferred; SQL or equivalent data query experience a plus.

Responsibilities

  • Tool & Systems Strategy: Collaborate on the design and implementation of GTM tools (CRM, BI platforms, automation software) that enable rep productivity, accurate reporting, and data-driven decision-making.
  • Cross-Functional Partnership: Act as the connective tissue between Revenue Operations, Finance, Marketing, Customer Success and Product teams. Ensure strategy alignment, efficient handoffs, and clear data flows across systems.
  • Business Translation & Solution Design: Serve as the bridge between business and technical teams, translating strategic requirements into scalable systems and process enhancements.
  • Change Management & Adoption: Support user acceptance testing, documentation, and rollout support to ensure smooth adoption of analytics provided by our branch.
  • Process Optimization: Partner cross-functionally to scope, design, and implement Salesforce and related solutions across multiple tools and departments.

Benefits

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world
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