Senior Business Analyst

steampunk•McLean, VA

7h•$100,000 - $160,000

About The Position

As a Senior Business Analyst , you will serve as the bridge between mission needs and mechanical innovation—leading the collection, refinement, and management of user requirements from initial discovery through full-scale deployment of Salesforce systems. You’ll provide expertise in business process design and improvement, system analysis, and the transformation of business needs into technical marvels. In this role, you’ll also support change management efforts, training, and strategic planning across a variety of technical and functional environments. Bring your mastery of agile planning, your flair for communication, and your analytical lens—as we engineer efficiency into every cog of the organization.

Requirements

Authorized to work for any U.S. employer
Ability to obtain a Federal Clearance
Bachelor’s Degree, or equivalent years of experience in the field
Certified Scrum Master certification, or equivalent agile credential
5+ years of experience as a Business Analyst, or in Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
Familiarity with Agile methodologies and tools such as Jira and Confluence
Strong critical thinking and problem-solving abilities
Excellent communication skills (verbal and written) with an ability to present to both technical and non-technical audiences
Experience guiding teams through user story creation, dependency mapping, and optimal solution design
Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
Proven track record as a collaborative team player and leader
Strong organizational and analytical capabilities

Nice To Haves

Master’s Degree or equivalent years of experience in Information Technology
Experience working in federal government contracting and project management
Active Federal Clearance
Experience with Human-Centered Design, UI/UX Designers, and Service Design
Familiarity with Mural and/or Lucid for visual collaboration

Responsibilities

Envision, design, and forge requirements to enhance systems, optimize workflows, and streamline operations—ensuring all gears turn in unison.
Skillfully identify and mitigate risks with precision befitting a master tactician.
Collaborate with key stakeholders and customers to support agile Salesforce development projects—planning and delivering with strategy and grace.
Apply facilitation techniques to host workshops and gatherings, guiding stakeholders to a shared understanding of the vision and building product and portfolio roadmaps.
Break down large epics into features and user stories that are well-understood and approved by development teams.
Facilitate Increment Planning sessions with clients and team members to ensure that all planned work is well-defined, articulated, and ready to launch.
Document Acceptance Criteria in a manner as precise as a clockmaker’s diagram—ensuring developers, testers, and business stewards align on intent.
Communicate with clarity and elegance, translating complex technical concepts for non-technical audiences and delivering impactful findings and recommendations.
Administer Salesforce functions including user account management, profiles, roles, data access, workflows, sharing rules, and permission sets—keeping the machinery humming smoothly.
Stay informed on new Salesforce enhancements and advise on their applicability for internal use.
Support training rollouts and help grow application proficiency across the team.