Senior Business Analyst

Medica • Minnetonka, MN

1d • Hybrid

About The Position

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. Medica is seeking an experienced Lead IT Business Analyst/Systems Analyst to join our claims product team. This role combines business analysis with strong data analytics capabilities to support decision-making and optimize processes. Performs other duties as assigned.

Requirements

• Bachelor's degree or equivalent experience in related field
• 7+ years of work experience beyond degree
• Healthcare Payor/Health Plan experience required
• Data warehouse experience required
• Strong data analysis and visualization skills using BI tools
• Experience working within an agile environment and creating/updating user stories required
• SQL experience required
• Experience with claims adjudication required
• Ability to conduct focused interviews, identify business process improvement opportunities, document and prioritize requirements, manage scope, and focus on business value
• Advanced communication and organizational skills to effectively interact with various levels of management
• Strong analytical mindset with the ability to interpret complex datasets and present actionable insights

Nice To Haves

• Familiarity with ETL processes, data governance, and data quality frameworks preferred
• EDI experience preferred

Responsibilities

• Collaborate with business partners and the claims product team to understand and document requirements with clarity for both business and IT stakeholders
• Provide analytical guidance throughout the product lifecycle, working with onshore and offshore teams
• Partner with the data analytics team to perform data profiling, trend analysis, and visualization to support business decisions
• Translate business requirements into system requirements and ensure alignment with data-driven insights
• Utilize comprehensive knowledge of the Healthcare Industry, business processes, and IT systems to resolve issues, automate workflows, and implement IT solutions
• Develop and maintain dashboards, reports, and KPIs using tools such as Power BI, Tableau, or similar platforms
• Perform SQL queries and data extraction from data warehouses for analysis and validation
• Identify data quality issues and recommend improvements to ensure accuracy and integrity
• Support predictive modeling and advanced analytics initiatives in collaboration with data science teams

Benefits

• competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees