Senior Business Analyst

Pacific Life • Newport Beach, CA

19d • $89,010 - $108,790

About The Position

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. We’re actively seeking a talented Senior Business Analyst to join our Sales Intelligence Team in our Omaha NE office or Newport Beach, CA headquarters. As a Senior Business Analyst you’ll move Pacific Life, and your career, forward by bridging the gap between business needs and technical solutions while managing project timelines, resources, and deliverables. This role requires strong analytical skills, effective communication, and the ability to coordinate multiple projects simultaneously. You will fill a role that sits within the Sales Intelligence team in the Consumer Markets Division. You’ll collaborate with multiple teams across the company to analyze data, lead projects, and implement best practices to make the organization even more effective and efficient as we serve Financial Professionals across the industry. Your colleagues will include other business analyst professionals and fellow project professionals that work independently and collaboratively across multiple locations. How you’ll help move us forward: Requirements Gathering and Analysis: Collaborate with stakeholders to gather, analyze, and document business requirements, ensuring they are clearly understood and feasible. Solution Design: Work with technical teams to translate business requirements into functional and technical specifications, ensuring solutions align with business goals. Project Planning: Develop detailed project plans, including timelines, milestones, and resource allocation, to ensure projects are delivered on time and within scope. Coordination and Communication: Facilitate communication between business stakeholders and technical teams, ensuring clear understanding and alignment throughout the project lifecycle. Progress Tracking: Monitor and report on project progress, identifying potential risks and issues, and implementing mitigation strategies to ensure successful project delivery. Documentation: Create and maintain comprehensive project documentation, including requirements, specifications, meeting minutes, and status reports. Stakeholder Management: Build and maintain strong relationships with stakeholders, ensuring their needs and expectations are effectively managed. Continuous Improvement: Identify opportunities for process improvements and contribute to the development and implementation of best practices in business analysis and project coordination through research and analysis of data.

Requirements

• Four-year College Degree (Business, Finance, Computer Science or equivalent) preferred
• Financial Services project management and process improvement application
• CRM and data platform expertise (Salesforce, Snowflake, etc.) preferred
• Strong analytical and problem-solving skills, with the ability to interpret complex business needs and translate them into actionable requirements
• Exceptional communication skills and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.

Nice To Haves

• Advanced Degree (MBA, MS, etc.)
• Business Analyst Certification (CBAP) or Project Management Certification (PMP, CAPM, etc.)
• 5+ years Financial Services experience (Life, Annuity, Investments)
• #LI-KB1

Responsibilities

• Requirements Gathering and Analysis: Collaborate with stakeholders to gather, analyze, and document business requirements, ensuring they are clearly understood and feasible.
• Solution Design: Work with technical teams to translate business requirements into functional and technical specifications, ensuring solutions align with business goals.
• Project Planning: Develop detailed project plans, including timelines, milestones, and resource allocation, to ensure projects are delivered on time and within scope.
• Coordination and Communication: Facilitate communication between business stakeholders and technical teams, ensuring clear understanding and alignment throughout the project lifecycle.
• Progress Tracking: Monitor and report on project progress, identifying potential risks and issues, and implementing mitigation strategies to ensure successful project delivery.
• Documentation: Create and maintain comprehensive project documentation, including requirements, specifications, meeting minutes, and status reports.
• Stakeholder Management: Build and maintain strong relationships with stakeholders, ensuring their needs and expectations are effectively managed.
• Continuous Improvement: Identify opportunities for process improvements and contribute to the development and implementation of best practices in business analysis and project coordination through research and analysis of data.

Benefits

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior