Senior Business Analyst I (Hybrid)

RELX Group•Alpharetta, GA

73d•Hybrid

About The Position

Here at LNRS a Business Analyst role completes the important link between Product and Engineering - supporting and empowering innovative product thinking while also scoping, defining, and overseeing technical side requirements and capabilities. This role is essential for streamlining productivity and keeping both product and technology focused on delivery and impact. It requires a multifaceted skill set, including: excellent communication skills (verbal and written), a deep understanding of technical systems, and extreme familiarity with Agile delivery. You will be empowered by a collaborative team to take ownership, ask questions, and, of course, make some mistakes on the way. Our goal is to enjoy the journey together while doing work in a low-ego environment. This role will be hybrid from Alpharetta, GA (3x per week) and may require onsite interview(s). The Product Management Team consists of deeply passionate product professionals who strive to craft solutions that meet the market where they need to be, while also pushing innovative uses of new technologies and workflows.

Requirements

Curious and technical at heart, with the ability to learn complex systems across the engineering landscape (front-end, back-end, mobile, and big data).
5+ years of Agile product delivery under your belt, ideally measuring success with hard facts, metrics, and data.
A deep passion for the innovation and discovery side of product - a willingness to find the balance between creativity and realistic delivery
Willing to 'work small' shipping value sprint over sprint and working towards constant iterative improvement.
Excellent documentation capability and a willingness to always be the one documenting, be it: early-stage discovery note taking, product requirements documentation, JIRA work tickets, technical systems diagrams, as well as change management and training materials.
Empathy for customers and consumers as well as fellow team members across the organization.
A positive attitude and willingness to always be open-minded in team engagements.
You believe in ego-free work, willing to throw away work and start over when needed because it helps create alignment and understanding.
Smart, humble, and self-motivated. A team player who is comfortable taking ownership, trying things, and learning from mistakes.
Ability to drive alignment between various levels of stakeholders and team members - juggling needs and communication at all levels of the organization.
Focus on craftsmanship and quality

Responsibilities

Within your Product vertical, own full subject matter expertise and documentation of all work as it moves from product to engineering.
Define scope and risk for new product concepts, work closely with Product Management and Design to understand needs, goals, and deliverables.
Manage outward and upward, helping to coach fellow team members on how work can be done effectively and with minimal risk.
Partner closely with Product Design and UX team members to verify documented work will match desired functionality, be a champion for great user experiences.
Own JIRA and ticketization on all fronts - oversee the board in partnership with Product Management contribute to all tickets being well documented, be the first-line-of-defense for any questions or frustrations from engineering.
Participate in all sprint ceremonies: sprint planning, backlog grooming, demos, and retros. Own any of these areas as needed if you're the most qualified in the room.
Oversee a number of release management tasks, including change management documentation, QA testing requirements, and go-no-go preparation.
Keep partners in product accountable to metrics driven results, call timeout if requirements are coming over without a success metric attached to them.
Partner with Product Management to triage bugs and document fixes. Help set business-side expectations as needed around timing.
Promote a positive, well intentioned, fun and energetic environment where the team is excited to collaborate and do excellent work
Mentor and encourage team members to do great work, learn from their mistakes, and enjoy the journey.

Benefits

Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

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