Senior Business System Analyst (Lead) – Hybrid

S R International•Phoenix, AZ

4d•Hybrid

About The Position

The City of Phoenix is seeking an experienced Lead Business System Analyst (BSA) to support enterprise IT initiatives. This role focuses heavily on requirements analysis, test script creation, system testing, and User Acceptance Testing (UAT) . The BSA will act as a bridge between business stakeholders and technical teams to ensure high-quality system delivery aligned with business objectives. Hybrid schedule includes three days onsite and two days remote , finalized after onboarding.

Requirements

Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field
3+ years of Business Systems Analyst experience
Minimum 2 years in a lead or senior BSA role
Strong knowledge of testing methodologies (functional, regression, integration, UAT)
Hands-on experience with test script development and execution
Excellent communication, facilitation, and stakeholder management skills
Strong analytical and problem-solving abilities

Responsibilities

Gather, analyze, and document business requirements from stakeholders
Translate business needs into functional and technical specifications
Ensure system solutions align with organizational goals
Create, maintain, and execute test scripts (functional, regression, integration)
Lead and coordinate User Acceptance Testing (UAT)
Identify, document, and track defects through resolution
Ensure testing aligns with organizational standards and best practices
Serve as the primary liaison between business users, IT teams, and QA
Facilitate workshops, walkthroughs, and review sessions
Provide guidance and oversight to ensure quality deliverables