About The Position
The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? About the role: As a Senior Business Analyst, you’ll act as the voice of the customer to ensure that our teams continue to deliver more best-in-breed products that advance the way we pay, bank and invest. You’ll work as part of a team and must be a self- motivated, proactive, and out-of-the-box thinker. You'll support our Future Forward initiative focused on enhancing operational efficiency, accelerating product innovation, and providing a world-class customer experience.
Requirements
- Knowledge of financial services industry and an understanding of end-to-end implementation and delivery processes.
- Understanding of AI concepts and automation technologies
- Experience working with agent-based and AI workflows
- Familiarity with the Agent Development Lifecycle (ADLC)
- A bachelor’s in computer science or information systems or equivalent experience
- Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development.
- Proficiency in solutions design and requirements definition disciplines leveraging model driven design-based tools and techniques including conceptual solution component models, business process models, use cases, etc.
- Experience with automation and orchestration technologies
- Advanced Excel experience
- Project management experience
- Process and journey mapping skills
Nice To Haves
- Master’s degree is desirable.
Responsibilities
- Partner with business and technical teams to Identify AI-driven opportunities
- Develop use cases suitable for agents within the Agent Development Lifecycle
- Lead the elicitation, analysis, and documentation of business requirements for AI-enabled workflows, ensuring clarify for both human and agent execution paths
- Identifying strategies as well as improvement opportunities while also reengineering processes for greater efficiency
- Helping select hardware, software and vendors
- Conducting tests to ensure changes made by programmers are correct
- Working with a global team to review, benchmark and quantify process optimization and acceleration opportunities
Benefits
- Opportunities to innovate in fintech
- Inclusive and diverse team atmosphere
- Professional and personal development
- Resources to contribute to your community
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
