Senior Business Intelligence & Automation Analyst
About The Position
ABOUT THIS POSITION We are seeking a driven, quality-focused, and detail-oriented Analytics & Automation Analyst to support our Client Operations and Transformation teams. This role focuses on building intelligent, automated solutions—combining data analysis, AI-enabled workflows, process automation, and custom internal tools—to streamline operations and help leaders make faster, smarter decisions. The primary emphasis of this role is designing and delivering scalable analytics and automation solutions, including web-based tools, AI- and LLM-enabled workflows, and process improvements powered by modern frameworks and automation. These solutions are intended to reduce manual effort, surface insights in near real time, and expand how data and intelligence are used across the organization. The role also includes building and maintaining Power BI dashboards to support reporting and visualization needs.
Requirements
- 1–3 years of hands-on experience building AI-enabled solutions, automation workflows, or custom internal applications
- Proficiency in Python for automation, data analysis, or application development
- Experience building or contributing to internal tools, analytics platforms, or automated workflows
- Exposure to modern web frameworks (e.g., React or similar)
- Bachelor’s Degree or equivalent practical experience
- 5–10 years of experience in analytics, data, or related technical roles
- Power BI experience, including building dashboards and visualizations
- Strong ability to present data and insights in a clear, consumable, and impactful format
- Proficiency in Microsoft Excel
- Excellent written and verbal communication skills
- Self-motivated, adaptable, and able to manage changing priorities with minimal oversight
Responsibilities
- Build intelligent analytics and automation solutions using AI-enabled workflows (including LLM-based use cases), process automation, and custom internal tools
- Design and develop custom internal applications and analytics tools using modern technologies (e.g., Python services, web frameworks such as React)
- Partner with business stakeholders to identify, prototype, and deliver high-impact automation and AI solutions
- Apply AI tools to use cases such as forecasting, summarization, anomaly detection, workflow optimization, and decision support
- Compile, analyze, and validate client operations data across multiple systems
- Develop insights related to revenue realization, backlog conversion, attrition risk, utilization, productivity, and operational performance
- Translate complex data into clear, actionable insights for operational leaders and executives
- Support the evolution of analytics frameworks and an overall analytics and automation roadmap
- Ensure data quality, integrity, and appropriate governance across analytics and reporting solutions
- Stay current on emerging analytics, automation, and AI capabilities and evaluate their practical application
- Build and maintain Power BI dashboards for leadership and executive reporting
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
