Senior Brand and Markets Insights Manager

The Travel Corporation (TTC)Costa Mesa, CA
43dHybrid

About The Position

Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. A seasoned insights leader responsible for driving TTC’s brand, customer, and market understanding through ongoing tracking programs and high-impact ad hoc research initiatives. This proactive, hands-on role informs brand strategy and business decisions across the organization while reporting to the VP, Brand.

Requirements

  • Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment.
  • Curiosity: Driven by lifelong learning, actively seeks new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value.
  • Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures.
  • Bachelor’s degree in Marketing, Business, Social Sciences, or related field preferred; Master’s degree a plus.
  • ~10 years of experience in marketing research or insights, in either client-side or agency-side environments.
  • Strong track record managing longitudinal research programs and multi-market research studies.
  • Hands-on experience with both quantitative and qualitative research methodologies.
  • Exceptional analytical skills with the ability to translate data into clear, actionable strategic recommendations.
  • Confident communicator with strong presentation and storytelling skills.
  • Highly proactive, resourceful, and comfortable managing multiple projects simultaneously.

Nice To Haves

  • Experience working with travel, hospitality, consumer lifestyle, or global brands preferred.

Responsibilities

  • Lead Brand Health & Tracking Programs
  • Drive Ad Hoc Research & Insights Projects
  • Champion Customer Understanding Across the Organization
  • Provide Strategic Consultation to Cross-Functional Teams
  • Ensure Research Excellence & Operational Rigor
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