Senior Billing Specialist

Manatt, Phelps & Phillips, LLP•Boston, MA

55d•$90,000 - $110,000

About The Position

With eleven offices across the United States, 450+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com) is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm's groundbreaking approach-bringing together legal services, advocacy and business strategy-differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition. Opportunity: We currently have a great opportunity for a Billing Specialist in our New York, Los Angeles, Boston, Washington, D.C., or Orange County, or Tampa office. The Senior Billing Specialist provides high-level support to assigned Billing Professionals, serving as a trusted advisor throughout all phases of the billing cycle. This role is responsible for ensuring the accuracy, timeliness, and compliance of billing processes while driving continuous improvements in revenue operations.

Requirements

Must have a minimum of four years of legal billing experience.
Self-starter who proactively focuses on providing excellent and responsive client service.
Quickly grasps processes and procedures and applies them to everyday tasks.
Prioritizes and organizes workflow to complete tasks in a timely manner.
Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions.
Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines.
Communicates effectively with all levels of the organization both verbally and in writing.
Works well under pressure and stays focused on accomplishing the task.
Exercises good judgment.
Works well both independently as well as part of a team.
Knowledge of billing systems such as Aderant.
Experience with e-billing.
Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages.
Excellent spelling and grammar skills.
Demonstrated proficiency with Word and Excel.
Strong attention to detail and ability to follow instructions accurately.

Responsibilities

Accurately and efficiently process a high volume of monthly invoices, including complex arrangements such as split-party billing, flat fees, and multi-matter client-level billing.
Review and edit proformas and draft invoices to ensure accuracy, compliance with firm and client guidelines, and proper application of write-offs, time/cost transfers, and narrative changes.
Prepare and finalize invoices, document client distribution, and ensure accurate posting in the firm's financial system.
Maintain complete and up-to-date billing documentation, client-specific instructions, and fee arrangements.
Track and forecast monthly billings based on Partner and client input; monitor unbilled inventory (WIP) to ensure timely billing.
Review client and matter setup for accuracy and compliance with billing instructions and special fee arrangements.
Submit electronic invoices, monitor submission status, and promptly resolve rejections or reductions.
Monitor billing against budgets and alert Partners and management to potential overages or deficits.
Partner with the Collections team and Billing Partners to resolve payment issues and improve cash flow.
Communicate proactively with Partners, assistants, and clients regarding billing policies, deadlines, and updates.
Serve as a key contact for billing-related inquiries and issue resolution.
Coordinate with Accounts Payable to ensure timely capture of all costs, particularly for out-of-cycle or closing-related invoices.
Stay informed of client billing policy changes and communicate updates to timekeepers.
Collaborate with management to identify and implement process improvements and best practices.
Participate in the development, testing, and documentation of new billing systems, tools, and procedures.
Support ad hoc billing and revenue-related projects as assigned.