Senior Billing Administrator

CVS Health • York, ID

2d • $19 - $42

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Under supervision of the Billing Manager, the Senior Billing Administrator is responsible for the processing and distribution of the monthly premium invoices. The Senior Billing Administrator must review invoices for reasonability and accuracy and make any necessary adjustments in the billing system. They serve as a first point of escalation for the team and assist with special projects and reporting. The Senior Billing Administrator is responsible for identifying, investigating and resolving billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems. Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients. Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution. Support Billing Manager by being first point of escalation and support for accounting and billing direct reports. Provide support for projects, special requests and reporting. Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances Load new rates and specific coding relevant to the group plan and products sold. This set up information is critical for the import process from billing to accounts receivable/payable to ensure accurate and efficient revenue reporting and vendor payments Review annual renewal product and rate submissions for accuracy

Requirements

• 3+ years Microsoft Excel and Outlook experience.
• 1+ years Billing experience.
• 6+ months of customer service experience in a healthcare environment.
• Intermediate math skills (add, subtract, multiply, divide, percentages, ratio's, formulas etc.).
• Strong written and verbal communication skills.
• Problem solving and teamwork skills.

Nice To Haves

• Experience in Bookkeeping, Accounting, Finance or related field
• Leadership experience
• Associates Degree in Accounting, Business or Finance related field or higher preferred or equivalent experience.

Responsibilities

• processing and distribution of the monthly premium invoices
• review invoices for reasonability and accuracy and make any necessary adjustments in the billing system
• serve as a first point of escalation for the team and assist with special projects and reporting
• identifying, investigating and resolving billing discrepancies related to product pricing, volumes, and account setup using various computer billing systems
• Execute monthly invoices on appropriate billing platform and review group specifications to ensure all appropriate information is included with monthly invoices before distribution to the clients
• Investigate incoming customer and client relations billing inquiries defining appropriate response and/or determining appropriate escalation to bring inquiry to an accurate and timely resolution
• Support Billing Manager by being first point of escalation and support for accounting and billing direct reports
• Provide support for projects, special requests and reporting
• Investigate and resolve any billing discrepancies and assist the Billing Manager/Supervisor in analyzing monthly billing variances
• Load new rates and specific coding relevant to the group plan and products sold
• Review annual renewal product and rate submissions for accuracy

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree