Senior Bid Manager

NTT Global Data Centers
23dRemote

About The Position

As a Senior Bid Manager in the data center industry, your primary objective is to successfully lead and manage the end-to-end bid process to secure new business opportunities and specific contract renewals for our organization, from indicative offer through binding proposal to contract execution. This role involves a combination of project management, development of commercial and technical solutions, a strategic sales mindset, agile approach, stakeholder management and effective communication in a global project environment. You will work in partnership with sales colleagues and cross-functional department leads to support the delivery of Data Center solutions.

Requirements

  • Strong affinity for sales, proposal development, and the drafting and interpretation of legal documents, commercial terms, and contract solutions.
  • Excellent written and verbal communication skills with the ability to build relationships at all levels and engage proactively with clients and internal stakeholders.
  • Demonstrated ownership and accountability for issues, ensuring timely resolution, clear communication, and appropriate escalation when required.
  • Ability to interpret complex and technically detailed opportunities, including commercial terms, technical specifications, and implementation requirements.
  • Strong project management capabilities, with the ability to adapt methodologies to fast-moving, dynamic environments and deliver pragmatic solutions within tight timeframes.
  • Solid understanding of data center industry solutions, services, and technical concepts, with the ability to adapt to rapid industry change.
  • Strong executive-level presentation skills and professional communication style.
  • High proficiency in written and spoken English.
  • Professional, diplomatic, and solutions-oriented approach when working with colleagues, clients, and leadership teams.
  • Excellent organizational skills, including the ability to prioritize workloads, manage multiple bids concurrently, and maintain accuracy under pressure.
  • Strong analytical and inquisitive mindset with the ability to solve complex problems.
  • Ability to process large volumes of information and maintain clear communication in fast-paced environments with changing priorities.
  • High proficiency with Salesforce, SAP, and similar CRM tools, as well as advanced skills in Microsoft Office (Excel, PowerPoint, Project) and strong capability in using AI-based productivity tools.
  • Proactive mindset with strong time-management skills and the ability to drive tasks independently.
  • Strong intercultural competence and experience working effectively in global, diverse teams.
  • Strong interpersonal, leadership, negotiation, and conflict-resolution skills
  • 5+ years of bid-management professional experience, ideally in the data center colocation industry or with a provider of complex technical systems and/or solutions or in a comparable industry with complex pursuits (e.g. telecommunication, manufacturing, facility services).

Responsibilities

  • Manage the full bid lifecycle—from qualification through submission and handover to Delivery—to ensure timely and compliant execution.
  • Lead the development of high-quality sales deliverables, including proposals, customer presentations, contract packages, approval materials, and other deal documentation.
  • Support the definition of sales strategy and tactics to improve win rates.
  • Collaborate closely with cross-functional teams (sales, finance, legal, product, and delivery) to define requirements and structure complex deals while ensuring compliance and timely execution.
  • Identify and assess commercial, legal, and operational risks associated with bids, and develop mitigation strategies aligned with compliance and governance requirements.
  • Understand data center services, technical requirements, and key commercial terms that influence contractual obligations and customer expectations.
  • Ensure that commercial and technical solutions align with organizational financial targets and strategic objectives.
  • Coordinate the review and finalization of contracts and proposals to ensure accuracy, consistency, and adherence to standards.
  • Lead or participate in contract negotiations with customers, partnering closely with internal subject matter experts to achieve mutually beneficial outcomes.
  • Communicate complex technical and commercial concepts effectively to customers and internal stakeholders through clear written and verbal communication.
  • Maintain comprehensive internal documentation and status reporting throughout the bid process.
  • Support change management initiatives by contributing to documentation, presentations, system implementations, and executive communications.
  • Perform additional special projects or tasks as assigned by management.

Benefits

  • Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package
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