Senior Benefits Analyst

Rocket Companies

4d•$98,880 - $123,600•Remote

About The Position

The Senior Benefit Analyst is responsible for building and delivering both global and local benefit programs that enhance the employee experience, through support and management of both global and country programs in line with the global total rewards philosophy. The Senior Benefits Analyst supports the design, administration, and analysis of Americas’ and global benefit programs to enhance the employee experience and align with the company’s total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives. The Senior Benefits Analyst supports the design, administration, and analysis of Americas’ and global benefit programs to enhance the employee experience and align with the company’s total rewards philosophy. This role focuses on operational excellence, compliance, and data-driven insights to ensure competitive and cost-effective benefits offerings. The analyst collaborates with internal teams, vendors, and carriers to maintain accurate systems, resolve employee inquiries, and contribute to continuous improvement initiatives.

Requirements

Minimum 4-6 years of experience in benefits administration or analysis.
Strong knowledge of U.S. benefits regulations and compliance requirements.
Proficiency in Microsoft Excel and data analysis; ability to translate data into actionable insights.
Experience working with HR systems (Workday or similar) and benefits administration platforms.
Strong communication and problem-solving skills; ability to manage multiple priorities.
Bachelor’s degree in Human Resources, Business, or related field required; professional certification (CEBS or similar) preferred.
Highly proficient in Microsoft Office, particularly Excel.
Previous experience of M&A activity / benefits harmonization.
Strong communication and presentation skills.
Workday (or comparable HR System) experience.

Nice To Haves

Facility/experience with a breadth of software/benefit administration systems.
Benefits or Rewards Remuneration professional certification or bachelor's degree in business, tax, Human Resources or a related field.
Experience/background with compensation and global mobility a plus.

Responsibilities

Administer health and welfare benefit plans (medical, dental, vision, disability, life insurance) and ensure accurate enrollment and eligibility.
Maintain compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) and support audits.
Partner with vendors and carriers to resolve issues, monitor service levels, and ensure accurate data exchange.
Analyze claims, utilization, and cost trends; prepare reports and dashboards for leadership review.
Assist in benchmarking benefits against industry standards and support recommendations for program enhancements.
Develop employee communications and resources to promote understanding and engagement with benefits programs.
Respond to escalated employee inquiries and provide guidance on complex benefit issues.
Collaborate with HRIS and IT teams to maintain and optimize benefits systems and self-service tools.
Support wellness initiatives and contribute to global benefits projects as needed.
Identify process improvements to streamline administration and enhance employee experience.