Senior Benefits Analyst

Blue Cross and Blue Shield of North Carolina

2d • Remote

About The Position

Our Human Resources division ignites a culture that drives our people to transform health care. We’re problem solvers who put people first through programs that help our employees thrive professionally and personally. We’re looking for a Senior Benefits Analyst who is ready to play a pivotal role in driving the benefits administration and analytical support for our company’s benefits plans and/or employee health services programs. In this role, you will participate in plan design, cost analysis, and program management for benefit plans (health, welfare, and retirement). What You’ll Do Support the design, administration, and continuous improvement of employee benefit and wellness programs by analyzing costs, regulatory requirements, market competitiveness, and employee engagement. Conduct benchmarking, research industry trends, monitor legislative developments, and assess potential impacts. Serve as a subject matter expert on health and welfare benefits, leave programs, and workplace health and safety policies, exercising discretion and delivering high-quality service to internal and external stakeholders. Develop and deliver clear, effective employee communications across multiple channels, including the company intranet, plan materials, onboarding, training sessions, and individual consultations, including onboarding and annual open enrollment. Plan and support audit controls through the collection, analysis, and reporting of benefit plan and program data and trends. Draft and maintain departmental procedures and documentation in accordance with compliance guidelines. Manage special projects such as data cleanup initiatives, system upgrades, vendor transitions, and data analysis. Provide support for team initiatives, including events and wellbeing programs, and track and report progress on assigned projects.

Requirements

• Bachelor's degree or advanced degree (where required)
• 5+ years of experience in related field, showing role progression and increased responsibility
• In lieu of degree, 7+ years of experience in related field

Nice To Haves

• Experience with Workday Benefits administration preferred.
• Strong analytical skills, including experience with benefit audits, benchmarking, and financial analysis of benefit and wellness program costs, utilization, and return on investment.
• Hands-on experience managing health, welfare, and retirement plans, including vendor management, particularly within self-funded medical plans and 401(k) plans at small to mid-sized organizations.

Responsibilities

• Support the design, administration, and continuous improvement of employee benefit and wellness programs by analyzing costs, regulatory requirements, market competitiveness, and employee engagement.
• Conduct benchmarking, research industry trends, monitor legislative developments, and assess potential impacts.
• Serve as a subject matter expert on health and welfare benefits, leave programs, and workplace health and safety policies, exercising discretion and delivering high-quality service to internal and external stakeholders.
• Develop and deliver clear, effective employee communications across multiple channels, including the company intranet, plan materials, onboarding, training sessions, and individual consultations, including onboarding and annual open enrollment.
• Plan and support audit controls through the collection, analysis, and reporting of benefit plan and program data and trends.
• Draft and maintain departmental procedures and documentation in accordance with compliance guidelines.
• Manage special projects such as data cleanup initiatives, system upgrades, vendor transitions, and data analysis.
• Provide support for team initiatives, including events and wellbeing programs, and track and report progress on assigned projects.

Benefits

• The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level