Senior Benefits Administrator

Incora

1d

About The Position

Our Incora Story is really taking off – we’d love you to join us for the journey. We are currently seeking an exceptional professional to join us as Global Senior Benefits Administrator As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. About role: The Global Senior Benefits Administrator is a key member of the Total Rewards team responsible for the day‑to-day administration, optimization, and continuous improvement of employee benefits across multiple countries. This role partners closely with vendors, brokers, HR, Payroll, Finance, and Legal to ensure that benefit programs are compliant, cost‑effective, and aligned with our Total Rewards philosophy. The ideal candidate is a hands‑on benefits operations expert who thrives in complex global environments and demonstrates strong proficiency in HRIS/benefits administration platforms. They provide best‑in-class employee support with accuracy, clarity, and empathy across health, wellness, retirement, and leave programs. This role significantly shapes the employee experience as a trusted global resource for benefits guidance, compliance, and care.

Requirements

• 5–7+ years progressive U.S. benefits administration experience; 2+ years supporting international benefits preferred.
• Global benefits exposure across EMEA/APAC/LatAm; experience with non‑U.S. retirement plans (e.g., UK pension).
• Experience with renewals, RFPs, benchmarking, or M&A integration.
• Demonstrated vendor/ben‑admin platform experience including EDI/API file management.
• Hands‑on HRIS experience (e.g., Workday) and experience with case/ticketing systems.
• Bachelor’s degree in HR, Business, Finance, or equivalent experience.
• Strong knowledge of U.S. regulations (ERISA, ACA, COBRA, HIPAA) and familiarity with international statutory frameworks; comfortable partnering with Legal/Privacy on GDPR.
• Advanced Excel/Google Sheets skills (lookups, pivots, audits) and strong data quality discipline.
• Ability to collaborate across global time zones; occasional early/late meetings.
• Ability to align benefit strategies with global business objectives.
• Strong analytical, benchmarking, and data‑driven decision‑making skills.
• High proficiency in HRIS and benefits systems (e.g., Workday).
• Understanding of international benefit practices and legal requirements.
• Cultural awareness in communications and reward expectations.
• Effective stakeholder management; able to influence senior leaders and cross‑functional partners.
• Results-oriented with a focus on measurable outcomes and continuous improvement.
• Resilient, adaptable, and comfortable in a fast‑paced global environment.
• Detail‑oriented with strong data and documentation accuracy.
• Collaborative mindset with strong relationship‑building skills.
• Ethical, discreet, and committed to confidentiality.
• Innovative, proactive, and focused on enhancing the employee value proposition.
• Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
• Courage Take ownership for issues and problems.
• Collaboration Share knowledge and experience with others
• Commitment Focus on ensuring internal and external customer expectations are met in a timely way
• Community We value our world and everyone who shares it

Nice To Haves

• Preferred certifications: CEBS, GBA, CBP, PHR/SPHR, SHRM‑CP/SCP.

Responsibilities

• Administer health & welfare, retirement, time‑off, insured, and voluntary benefits across the U.S. and international markets (EMEA, APAC, LatAm).
• Manage eligibility, enrollments, life events, terminations, and data corrections with accuracy and timeliness.
• Maintain data integrity; troubleshoot eligibility rules, life‑event logic, and HRIS/payroll interfaces.
• Support global renewals, plan implementations, vendor transitions, and data feed testing.
• Maintain plan documents, SPDs, SBCs, notices, and country‑specific evidence of coverage.
• Manage day‑to-day relationships with carriers, benefit administration platforms, and brokers.
• Monitor vendor performance, SLAs, and data accuracy; lead regular reviews and corrective actions.
• Support market reviews, benchmarking, renewals, and RFP processes.
• Ensure global compliance across ERISA, ACA, HIPAA, COBRA, GDPR, and local statutory requirements, including Works Council obligations.
• Support audits, nondiscrimination testing, and SOC/ISAE controls.
• Maintain SOX‑ready processes, SOPs, and documentation.
• Administer U.S. leave of absence and workers’ compensation programs; manage cases and partner with Prudential and Health & Safety.
• Ensure accurate payroll processing for all leave types.
• Administer 401(k) funding and reporting; ensure accuracy and timely contributions.
• Oversee benefits invoicing and ensure on‑time payment to suppliers.
• Partner with Payroll on deductions, arrears, refunds, taxable benefits, retroactivity, and reconciliations.
• Serve as the primary escalation point for benefits and leave inquiries, maintaining SLAs and service quality.
• Draft and deliver clear, empathetic communications including guides, FAQs, microsite content, orientation materials, and open enrollment collateral.
• Facilitate benefits orientations, webinars, and country-specific education sessions.
• Lead the annual open enrollment process end‑to-end.
• Manage wellness program strategy, engagement, and vendor-supported programming.
• Analyze program utilization, cost trends, and data insights to drive improvements.
• Support M&A diligence and integration including benefits mapping, transition planning, and communications.

Benefits

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employer paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.
• Very importantly we want to be with you to help your career take off and become part of the Incora Story.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level