2026-Jan Senior Benefits Account Manager, SF/Remote

Benbase•Bartlett, IL

4h•Remote

About The Position

We're hiring a Senior Account Manager to own strategic client relationships and lead the delivery of exceptional benefits consulting. This role is ideal for someone who can balance hands-on execution with strategic consulting—serving as a trusted advisor who leads renewals, navigates complex benefits challenges, and delivers innovative solutions tailored to each client's unique needs. At Benbase, you'll be at the forefront of transforming how benefits consulting works. You'll have access to cutting-edge AI-powered tools and automation that eliminate the busywork and amplify your strategic impact. You'll work with ambitious, growth-focused clients who value innovation and expect their benefits partner to be a true extension of their leadership team. And you'll play a critical role in mentoring our Account Management team, shaping service delivery standards, and building the future of Benbase as we scale. This is a chance to do the work you love—building deep client relationships, solving complex challenges, and delivering creative strategies—while helping us dismantle the outdated practices that keep this industry stuck. At Benbase, you get to be the change that makes benefits smarter, simpler, and more strategic.

Requirements

7+ years benefits consulting experience
5+ years independently managing accounts
Active life & health insurance license
Bachelor's degree or equivalent
Deep knowledge of benefit products, funding structures, and compliance
Proficient with benefits platforms and AI/automation tools
Strong analytical and financial acumen
Strategic consulting and problem-solving
Exceptional communication (executive presentations, public speaking)
Executive relationship building with track record of retention
Detail-oriented with commitment to accuracy
Self-motivated with strong independent judgment
Mentorship and informal leadership
Adaptability and enthusiasm for innovation

Nice To Haves

Spanish fluency is a big plus
based in San Francisco or the surrounding area and bring recent experience supporting California-based employer groups of 50-500 employees.

Responsibilities

Lead a portfolio of 20-40 complex clients through the full benefits lifecycle—from renewal strategy and carrier negotiation to compliance management and open enrollment.
Design innovative solutions informed by data and market trends, foster executive-level relationships, and serve as the trusted advisor.
Develop and present strategic deliverables, including renewal presentations, financial reporting, member education, and compliance management.
Collaborate cross-functionally to leverage technology, streamline workflows, and enhance client experience.
Mentor Account Managers through active coaching and knowledge sharing.
Partner with leadership to refine workflows, implement process improvements, and drive service delivery excellence.