Senior Benefits Account Manager

Gallagher•Fort Collins, CO

13d•Hybrid

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry. As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service. Our Benefits Team in Fort Collins, CO is seeking a Senior Employee Benefits Account Manager to provide exceptional service to a diverse book of business of middle to large market groups! The Senior Account Manager is responsible for providing comprehensive account support to a client or group of clients in partnership with the Account Executive. The Senior Account Manager has strong product knowledge and is familiar with products offered by carriers. In addition, the Senior Account Manager acts as a mentor and leader for more junior team members. Over time, the autonomy of the Senior Account Manager should increase as advanced knowledge and proficiency develops.

Requirements

Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
Life and Health Producer's License.
Ability to travel up to 25% of the time.
Proficiency in Microsoft Office.
Appropriate licensing as required.

Nice To Haves

Group Benefits Insurance knowledge and managing client relationships.
Self-funded group arrangements.
Solid financial acumen.

Responsibilities

Client Support
First point of contact on accounts; supports in delivering service to book of business.
Provides renewal and proposal presentations for delivery to clients including regulatory information for compliance and enrollment guidelines.
Guides clients through the renewal process, which may include requesting renewal exposures, submitting requests to carriers based on renewal timetable.
Account Management
Reviews and supports in enrollment, benchmarking, financial and utilization data based on financial review standards.
Identifies opportunities for adding other lines of coverage or services.
Processes or oversees process of change request, certificates of insurance, account summaries, proposals, policies, and account balance status as needed.
Insurance Expertise
Maintains relationships with internal and external business partners and carriers.
Responsible for analyzing market trends and advising clients on changes to policies.
May be responsible for assisting Producers with marketing campaigns
Seeks opportunities to increase knowledge of insurance contracts, carrier underwriting guidelines, and coverage options.
Leadership
Provides mentoring and guidance to junior team members, such as Account Coordinators.
Other duties as assigned.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program