Senior Associate - Tech Project Management; Digital Workplace

American Express•Phoenix, AZ

27d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? As an Associate, Tech Project Management, you will serve as a facilitator for the Content Product Team, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users. This role works with the Product Owner and Engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.

Requirements

Bachelor's degree in technology related discipline or equivalent experience preferred
3-5 years of experience with Software as a Service application, preferably M365 content solutions such as OneDrive/SharePoint and Governance Tools such as AvePoint
Experience participating in Agile, Scrum, or other rapid application development teams is preferred

Responsibilities

Facilitating Agile events that help the Engineering team deliver value incrementally and iteratively
Supporting the Program Increment (PI) execution through facilitating team level events and partners with the RTE
Supporting the team in achieving the PI objectives
Supporting Product Owners through backlog refinement, backlog readiness, definition of ready/done and support writing user stories
Supporting coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE))
Supporting, monitoring, and providing visibility around gaps, impediments, risks, and dependencies
Fostering practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances
Managing and organizing delivery effectiveness metrics to track progress and improvement over time.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities