Digital Workplace - Senior AV Consultant

Converge Technology Solutions
9dRemote

About The Position

The consultant will oversee and execute complex AV system installations, provide technical support throughout project lifecycles, and ensure all solutions meet high-quality and safety standards. The role involves hands-on system integration, troubleshooting, and on-site team supervision, as well as frequent travel to various customer locations.

Requirements

  • Proven experience in audiovisual system installations – Cisco, Yealink, etc.
  • Strong technical knowledge of AV systems design and integration
  • Technical skills & know how in terminating low voltage audio, video, and cabling
  • Effective problem-solving skills and the ability to manage complex projects under tight deadlines
  • Excellent interpersonal and communication skills
  • Ability to travel (up to 90%) and work flexible hours, including occasional weekends
  • A valid driver’s license and a good driving record
  • An understanding of systems integration techniques
  • Understanding of basic IP networking
  • Experience and troubleshooting low voltage data cables
  • Installation of AV equipment such as projectors, displays, video walls, speakers, basic cabling, mounts
  • Experience with Collaboration platforms to include MS Teams, Cisco WebEx, Zoom
  • Ability to lift 25 lbs frequently and up to 75 lbs periodically
  • Ability to lead AV system installations while onsite
  • Strong project and time management skills
  • Strong background in AV testing and quality assurance
  • Strong communication skills
  • At least 5+ years of related experience required
  • Bachelor’s degree or equivalent experience and/or military experience
  • Passionate about AV technology and delivering quality installations
  • Leadership and guidance while onsite with installations

Nice To Haves

  • Relevant technical certifications (e.g., Shure, Biamp, AVIXA CTS, QSYS, Crestron, Extron) are preferred
  • Visio or CAD application experience a plus
  • Certifications from Biamp, QSC, Zoom, Cisco, Yealink, Shure, Dante level 1, 2, 3 are preferred but not required
  • Vendor certifications are highly valued

Responsibilities

  • Perform installations of complex audiovisual systems at various customer sites
  • Provide technical oversight and support of integrated AV projects within the project scope
  • Supervise on-site teams, ensuring efficient execution of projects from inception through completion
  • Engage in rigorous testing and troubleshooting, ensuring systems meet operational standards and client needs
  • Provide detailed project documentation and maintain high safety and quality standards
  • Stay current on latest AV technology trends and vendors
  • Work with Project Management team with project implementation issues
  • Identify special project considerations, lifts, rigging, specialized mounts etc.
  • Travel to various job sites required on an as needed basis
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