Senior Associate, Store Marketing

JCrew • New York, NY

3d

About The Position

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. The Senior Associate supports both local and brand-level marketing initiatives while managing the day-to-day operational needs of the retail fleet. This role bridges the gap between marketing strategy and in-store execution, ensuring consistent brand representation, effective event activation, and seamless coordination between cross-functional teams.

Requirements

• 2–4 years of experience in retail marketing, field marketing, or marketing operations.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Excellent communication and collaboration abilities.
• Analytical mindset with attention to detail and an eye for brand presentation.
• Proficiency in Microsoft Excel, PowerPoint, and project management tools.

Responsibilities

• Local Marketing Support: Execute localized marketing initiatives to drive store traffic and awareness. Partner with the field and store teams to activate events, promotions, and community partnerships. Track marketing performance and report on store-level ROI and customer engagement metrics
• Brand Marketing Execution: Support rollout of brand campaigns across stores, ensuring proper execution of visual, media, and promotional elements. Coordinate asset delivery, signage distribution, and campaign communications. Partner with the creative and brand marketing teams to ensure consistency and alignment to brand standards.
• Operational Management: Manage daily requests from stores related to marketing materials, events, or operational support. Maintain organized marketing calendars, event trackers, and expense documentation. Support process improvement across marketing operations for greater efficiency and speed to market.
• Event & Activation Management: Assist with planning and executing store openings, seasonal activations, and community engagement events. Handle vendor coordination, budget tracking, and post-event recaps.
• Cross-Functional Collaboration: Partner with operations, field leadership, visual merchandising, and analytics to align marketing efforts with business goals. Communicate key priorities, updates, and timelines across the organization.

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
• Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees