About The Position

Senior Associate, Retail Marketing Cafe Engagement At Capital One, we’re building a leading information-based technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. Capital One, a Fortune Magazine “100 Best Companies to Work For,” is seeking an experienced marketer, Senior Associate Retail Marketing Engagement to drive visibility to our brand defining cafes. The ideal candidate will have experience developing and executing large-scale campaigns across multiple channels. You’ll work across digital, social, and physical channels to engage new and existing customers, while building and amplifying cafés within our network. Reporting to the Bank’s Senior Manager of Retail Marketing, this Senior Associate of Retail Marketing Engagement is a key member of the Bank’s Integrated Marketing team, will be part of a high-performing marketing team dedicated to amplify our brand, drive awareness and deepen customer engagement. To be successful in this role, the ideal candidate will be comfortable working in a fast paced environment and navigating an ever-changing business landscape. The ideal candidate will have experience partnering with cross-functional teams, feel comfortable with data and deliver results that will impact the future of our Bank. If you are energized by transforming the banking industry with a human-centric approach, influencing branding, growing as a marketer, and driving business results, this is the role for you.

Requirements

  • Bachelor’s Degree or Military Experience
  • At least 2 years of experience in brand strategy or marketing
  • At least 2 years of experience in partnering with creative teams
  • At least 2 years of experience in planning, executing and analyzing marketing campaigns

Nice To Haves

  • 3+ years of experience in marketing strategy
  • 3+ years of experience driving creative strategy and marketing testing plans
  • 3+ years of experience working with cross-functional teams in a matrixed environment

Responsibilities

  • Shepherd multiple marketing creative projects at once from brief to execution while ensuring strategic intent aligns with execution at every step
  • Support the local marketing ecosystem including café-specific web pages, local listings , and event pages to ensure accuracy, discoverability, and relevance.
  • Develop ATM marketing campaigns to drive brand awareness, in-store engagement and product consideration
  • Implement local advertising campaigns under a testing environment to uncover business and marketing opportunities
  • Utilize problem-solving and influencing skills to help ensure marketing initiatives deliver on intent.
  • Partner closely with creative, digital, and operations to bring campaigns to life
  • Support projects based on defined priorities; help ensure scope of deliverables, timelines, and budget are met; identify and escalate risks and issues as needed to manager and project lead
  • Demonstrate organizational agility to adapt to changing demands
  • Display strong consulting and collaboration skills
  • Efficiently plan and prioritize all deliverables and resources across multiple projects
  • Consistently managing leadership expectations, schedules, budgets, assets and scopes—organization and attention to detail is essential
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