Senior Associate - Real Estate Data Operations

JPMorgan Chase • New York, NY

9d

About The Position

Our Asset Management Operations team is responsible for supporting, overseeing, and optimizing the end-to-end investment process, working with Portfolio Managers, Investment Specialists, Finance, Asset Managers, Risk Management, Technology, and other functions across the transaction lifecycle. As a Senior Associate in Cross Alts Platform Operations, you'll manage and optimize critical data processes that support investment decisions, client reporting, and asset accounting. This role combines technical expertise, project management, and a client-focused approach to ensure our data is accurate, reliable, and efficient.

Requirements

• Three or more years of experience in data management or a related operational role within real estate investment management, asset management, or property management.
• A strong analytical mindset—capable of interpreting complex datasets to inform strategy and guide operational improvements.
• Experience in project management and business analysis, with a track record of enhancing data-driven operational processes.
• Exceptional relationship management and communication skills, with a demonstrated ability to engage with stakeholders, understand and anticipate client needs, and deliver proactive solutions.
• Experienced in managing complex cross functional initiatives, driving disciplined follow-through and ensuring high standards of service delivery across diverse business and technical stakeholders.
• A technical skillset that includes any combination of SQL, Alteryx, Tableau, advanced Excel, Python (or other automation tools) applied creatively to solve operational challenges and improve efficiencies.
• Strong organizational skills, with the ability to efficiently prioritize and manage multiple tasks and projects in a fast-paced environment.
• Proficiency in developing presentations and fluency in Microsoft Office tools (Teams, Planner, PowerPoint, Word, Excel).

Nice To Haves

• Experience with Yardi, Rockport or other real estate ERPs, including proficiency navigating their modules and data structures.
• Real estate industry experience, particularly in asset management, property management, or investment management roles.
• Familiarity with data governance tools (e.g., Collibra, Informatica, etc.) and reporting/compliance requirements in financial services.

Responsibilities

• Lead the end to end management and governance of asset master data across the investment management and accounting platforms.
• Manage business inquiries with a client service mindset-meeting SLAs, resolving discrepancies, and keeping operational data accurate, current, and aligned to requirements.
• Develop and maintain data governance frameworks; harmonize data definitions and standards across teams.
• Identify and implement workflow automation (SQL, Python, Alteryx, UI Path, AI) to streamline processes, minimize manual effort, and uplift data quality.
• Collaborate with technology partners on system upgrades and configuration enhancements.
• Contribute to solution design, testing, and rollout of new or enhanced workflows to ensure they meet business objectives and operational needs.
• Prepare and deliver clear, client-ready presentations and reports covering operational metrics, trends, and exception counts.
• Serve as a liaison with property managers, data vendors, and technology providers to ensure seamless data flow and proactive communication.
• Work closely with teams in other global locations to coordinate projects, share best practices and deliver consistent, high-quality service across regions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees